Published by S I M

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Why should I report an Issue with MC Server Connector?

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  2. Pulling issues faced by users like you is a good way to draw attention of S I M to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MC Server Connector Customer Insights

1. The only big downfall is is anytime your screen goes black on your phone it kicks you from a server so I wish they would fix that or somethingIt was working perfect for some time and then it just failed and stopped working.

2. Having to watch an ad after clicking the connect button gets really annoying when the ad doesn't load and then the server doesn't start, I end up waiting 10 mins and going through 3 ads just to use it.

3. PS4 and Xbox work really well.Worst app ever doesn't even work and it makes me watch like 50 ads every time just for it to not work.

4. It's a waste of time I redownloaded it to see if it changed and it worked for one day but now it doesn't work again.

5. Whenever I click the button to watch the ad and connect the server, the app closes out of itself and keeps doing that whenever I try again.

6. In other words, don't waste you time and storage on this.Wish it actually worked.

7. I don't mind watching a 30 second ad to be able to play on a server on my PlayStation.

8. Great alternative for a "relay" to connect your console to your dedicated minecraft server.

9. It keeps getting harder and hard to get in each time until it straight up just stop letting me in the servers all together.

10. It worked the first time, but afterwards it kept giving me a 'no ping' error.

11. They also have a Discord server for troubleshooting, questions, help, and feature requests.

Steps to Troubleshoot & Fix MC Server Connector Issues

1. Fix MC Server Connector Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MC Server Connector: Restarting the app will resolve most errors.
  2. Update the MC Server Connector App. Here is how:
    1. On Android goto PlayStore » Search for "MC Server Connector" » Open MC Server Connector » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MC Server Connector » click "UPDATE".
  3. Clear MC Server Connector app cache: Clearing cached data will force your app to retrieve the latest data directly from MC Server Connector servers.
    1. On Android, goto Settings » Apps » Select "MC Server Connector" » click Storage » click "Clear Cache".
  4. Check MC Server Connector app permissions. If any of these permissions required to use your device's features are disenabled, MC Server Connector might not work.
  5. Uninstall and reinstall MC Server Connector. If nothing else has worked, completely uninstall MC Server Connector then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MC Server Connector not working


2. Fix MC Server Connector Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MC Server Connector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MC Server Connector not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MC Server Connector may not be able to connect to the Internet when running in the background.

Reported Issues