Contact FireStick Remote Customer Service

Why should I report an Issue with FireStick Remote: Fire TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PHA Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have the basic fire stick remote and was thinking of buying the more expensive one till I tried this.99 if the time my voice search is correct which is great and easier than typing.if you open the app and dont use it for a while then yes you have to reconnect but that is a small point and is not worth complaining about as it doesnt take a great deal of time to do this.Ill keep it short.

2. Theres frequent ads which are annoying, but like I said it gets the job done in a pinch.my remote suddenly doesnt work in the middle of watching a show.

3. So... Deleeeeeeeet timemaaaaaGreat standin for the remote when we loose it in the couch or it gets set down accidentally duting a trip to the kitchen.

4. ...but, this was only possible after using the officially released firestick remote app to enable debugging, etc to set things up.

5. I downloaded this because even after new batteries, my remote didn't seem to work.

6. But after a ended up buying a remote down the road, I still found myself using this way a lot just because it was easier and more convenient than pecking in choices with a remote.

7. Additional benefits Im less likely to loose loose my phone than that remote.

8. I suggest setting this up while you have the remote and not wait until one of the times the kids lose it and Netflix is asking "are you still there?" Right at a cliff hanger.

9. Touchpad which supports swiping for move which is superior and faster than the buttons on the remote.

10. Once you get the debugger setting ON and select "do not ask again" for connection approval, you're good to go without remote next times.

11. Didn't have a remote and it worked for most of what I wanted.

1. Fix FireStick Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FireStick Remote: Restarting the app will resolve most errors.
2. Update the FireStick Remote App. Here is how:
   1. On Android goto PlayStore » Search for "FireStick Remote" » Open FireStick Remote: Fire TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FireStick Remote » click "UPDATE".
3. Clear FireStick Remote: Fire TV app cache: Clearing cached data will force your app to retrieve the latest data directly from FireStick Remote servers.
   1. On Android, goto Settings » Apps » Select "FireStick Remote: Fire TV" » click Storage » click "Clear Cache".
4. Check FireStick Remote app permissions. If any of these permissions required to use your device's features are disenabled, FireStick Remote might not work.
5. Uninstall and reinstall FireStick Remote. If nothing else has worked, completely uninstall FireStick Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FireStick Remote not working

2. Fix FireStick Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FireStick Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FireStick Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FireStick Remote may not be able to connect to the Internet when running in the background.