Contact Sensy India TV Guide & Remote Customer Service

Why should I report an Issue with Sensy India TV Guide & Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sensara Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sensy covers all major Indian channels like Zee TV, Colors, Sun TV, Star Plus, Star Movies, Star World, HBO, NDTV, Animax, Pogo, Zee Studio, Zee Cafe, Zee Cinema, Set Max, Sony Mix, Sony PIX, Udaya TV, Asianet, Romedy Now, Jaya TV, 9xm, Colors regional etc.

2. Sensy is a lot more than your standard EPG or TV Guide, it can let you know what’s on TV now, like Songs on TV now OR movies on TV now, and can also report the Ad Break status on your favorite channels.

3. The best guide, search and remote for TV schedules and listings: Sensy allows you to search by an actor, to see movies played through the week.

4. Sensy is supported on 200 popular movie and entertainment channels in India, like Zee, Star, Colors including regional channels like Sun, ETV, Asianet etc.

5. On phones with no IR, Sensy helps users with a TV guide + channel information handy on the screen enabling the users to quickly switch to the channel of their choice.

6. Connect your TV to Apps: For every show, you watch, you can get related merchandize you can buy on Flipkart or Amazon, or get references on IMDB, videos on YouTube, book related movies playing in the cinemas on BookMyShow and even songs on TV can be linked to gaana, saavn for you to listen to music later.

7. Sensy supports remotes for all major set-top boxes, both DTH and Cables like Tata Sky, Airtel Digital, Reliance Digital, Dish TV, Videocon, Hathway, Den, In Digital, All Digital, etc.

8. Personalization like never before: The Sensy TV Guide and Remote App continuously learns from what you watch.

9. Sensy converts your mobile phone into a TV Remote, if your phone supports InfraRed.

10. Sensy's TV Remote is intuitive to use and eliminates the need for you to memorize channel numbers.

11. Sensy can be a remote on phones like Samsung Galaxy S3, S4, S5, S6, Note 2, Note 3, Xiaomi Mi4, HTC One M7, M8, M9, etc.

1. The database gets some channels right but opens up the SD channel instead of hd inspite of enabling prefer HD channels settingEdit: the response from support has been outstanding.

2. *Timely support *Polite customer care *Quick update *Frequent updates on data base *Glitch free Overall, This app is awesome.Superb App concept.. Displaying capabilities of digital platform.

3. Needs a button support to change language of the channels which provides multiple language audio.i am finding this app to be highly unpredictable and hence un dependable.

4. Update that created bad user experience.This review is not for the mobile app, but for the Sensy app for Android TV - the virtual remote and channel switches on Mi TV 4X is totally messed up.

5. Even after enabling digit delay, the numbers do not type sequentially - one or two digits are left out and not signalled to the Set Top Box ( we dont see them appear on the screen ) - I have tried positioning the Mi TV sensors in many different oentiations securely mounted with tape right in the line of sight of the Set Top Box.

6. It worked well initially but now it keeps asking me to choose dth operator, language everytime when I try to change the channel and at last end up on same channel and no switch (to selected channel) happens at all.

7. Also they have good customer care support for any issues that shows their commitment to the application development.

8. Would have been handy to edit channel numbers manually and allow the user to set preferences.

9. The technical support provided by the group has been exceptional and clarifications were provided for most of the issues.

10. Google Home support is badly needed.Useless with local cable networks.

11. Issues : whenever I shutdown the Device then restart it, and open tv guide app it take some time to recognize the IR connector device and settings notices pops up Feedback: 1.

1. Fix Sensy India TV Guide & Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sensy India TV Guide & Remote: Restarting the app will resolve most errors.
2. Update the Sensy India TV Guide & Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Sensy India TV Guide & Remote" » Open Sensy India TV Guide & Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sensy India TV Guide & Remote » click "UPDATE".
3. Clear Sensy India TV Guide & Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from Sensy India TV Guide & Remote servers.
   1. On Android, goto Settings » Apps » Select "Sensy India TV Guide & Remote" » click Storage » click "Clear Cache".
4. Check Sensy India TV Guide & Remote app permissions. If any of these permissions required to use your device's features are disenabled, Sensy India TV Guide & Remote might not work.
5. Uninstall and reinstall Sensy India TV Guide & Remote. If nothing else has worked, completely uninstall Sensy India TV Guide & Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sensy India TV Guide & Remote not working

2. Fix Sensy India TV Guide & Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sensy India TV Guide & Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sensy India TV Guide & Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sensy India TV Guide & Remote may not be able to connect to the Internet when running in the background.