Contact Fireplace Customer Service

Why should I report an Issue with Fireplace for Chromecast TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Baine TV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Set beautiful relaxing video with fireplace as live background (video wallpaper, screensaver) on your TV or any Google Cast™ - enabled device.

2. Create relaxing atmosphere in your room, office or restaurant by setting amazing video with burning fireplaces as screensaver.

3. Just connect to the Chromecast and then click the thumbnails to choose the video screensaver.

4. This app works ONLY with a Chromecast™, or a Google Cast-enabled devices.

5. Disclaimer: This app is not affiliated with Google or any other trademark mentioned here.

6. You can select the video from your Android™ phone or tablet.

7. Perfect TV wallpaper for winter and Christmas time.

8. It will start streaming immediately. Works offline.

9. Please email me with any questions, comments or suggestions.

10. Google Cast and the Google Cast badge are trademarks of Google Inc.

1. Would be nice to hear the sound of the crackle of the fire.Only shows a black screen I deleted the app very disappointing.Works well.

2. What a piece of rubbish.Full of ads everywhere in the app (there's a full screen ad even on simply launching the app)Lovejoy scene of a fireplace.

3. Casts a black screen.

4. 1 star off as no sound.

5. Even without casting it only gives a still picture.

6. No sound.

1. Fix Fireplace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fireplace: Restarting the app will resolve most errors.
2. Update the Fireplace App. Here is how:
   1. On Android goto PlayStore » Search for "Fireplace" » Open Fireplace for Chromecast TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fireplace » click "UPDATE".
3. Clear Fireplace for Chromecast TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Fireplace servers.
   1. On Android, goto Settings » Apps » Select "Fireplace for Chromecast TV" » click Storage » click "Clear Cache".
4. Check Fireplace app permissions. If any of these permissions required to use your device's features are disenabled, Fireplace might not work.
5. Uninstall and reinstall Fireplace. If nothing else has worked, completely uninstall Fireplace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fireplace not working

2. Fix Fireplace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fireplace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fireplace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fireplace may not be able to connect to the Internet when running in the background.