Published by Smart Mobi Tools on Dec 23, 2023

Report an issue with Audio Recorder.
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Why should I report an Issue with Audio Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Mobi Tools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Audio Recorder Customer Insights

1. Had intended to get songs from Encanto, instead I had to wait a week, instead beginning with Remember Me from Coco and You'll Never Walk Alone by Gerry and the Pacemakers (originally from the musical Carousel).I've been searching for so long, an audio recorder that let's you speed up the recordings while listening.

2. The audio is impossible to locate in the 'directory' that the app says its in, its m4a format and no other converter apps will allow access or find those files.

3. It's good that you can categorize the recordings but if the app doesn't save the actual files in different folders or add the category name to the file's name then it's not a big practicality.Haven't had it for very long, but it's pretty damned awesome.

4. However, something seems to have happened while I was recording a VERY IMPORTANT conversation and the entire first part of said conversation I'd recorded just simply stopped and did not save.

5. Decided to install same Audio Recorder on new phone too.

6. #notsponsoredThis (Smart Mobi Tools) Audio Recorder is installed on my 2-yr.

7. It is free, HOWEVER, every feature you would want to use is behind a subscription paywall! If it were a one time small purchase I'd say that's fine but its only available as a subscription.

8. Lately, though, especially since last update in March 2021, it doesn't save recordings at random, and crashes just when you need it most.

9. Now Im left with only the last few bits of correspondence where the important information WAS recording but just stopped and didn't save at all.

10. It shows that it's recording then when you hit playback there are only a couple of seconds of nothing.Used to be a good recorder.

11. It records clearly and the note and pause features are really helpful! I would give it a 5 star rating, but I just discovered that it won't record certain sounds.

Steps to Troubleshoot & Fix Audio Recorder Issues

1. Fix Audio Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Audio Recorder: Restarting the app will resolve most errors.
  2. Update the Audio Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Audio Recorder" » Open Audio Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Audio Recorder » click "UPDATE".
  3. Clear Audio Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Audio Recorder servers.
    1. On Android, goto Settings » Apps » Select "Audio Recorder" » click Storage » click "Clear Cache".
  4. Check Audio Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Audio Recorder might not work.
  5. Uninstall and reinstall Audio Recorder. If nothing else has worked, completely uninstall Audio Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Audio Recorder not working


2. Fix Audio Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Audio Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Audio Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Audio Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

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