Published by Slowly Communications Ltd. on Oct 31, 2024

Report an issue with Slowly.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Slowly: Make New Friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Slowly Communications Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Slowly: Make New Friends image 1 contact Slowly: Make New Friends image 2

Slowly Customer Insights

1. Genuinely annoying, but it's only saving grace is that when it crashes repeatedly it at least saves your letter (most of it, maybe not the last few words you wrote) so when you go back into it you can just continue writingI love this app! I meet the most wonderful people, in a longer format, more curious, more meaningful context.

2. So far, great experience! Thank you developers for an amazing app! If you would like to meet new people across the world and make new friends, I'd definitely recommend installing SLOWLY.It's a good app to try and, find friends.

3. Instead of one liners, I send and receive letters with full concepts.I love this app so much! I love connecting with other people around the world and the community is so nice.

4. I've met people who live across the river, and across the ocean from me, and we are all so similar.I feel like this app is great for facilitating pen-pals with strangers around the world.

5. Slowly matches and initiates you with people so smoothly that I have met great people, and had cool things to talk about without being anxious at all.

6. And I wish the voice messages were longer than 30 seconds.What a brilliant idea! I really like making friends and know different cultures, ways of life.

7. And you can find some great people.Though the reason why I give it four stars is of some missing features.

8. My only complaints are I wish the avatar could have more to choose from (there was no blonde hair or hair of a lot of diff colors and the skin tones were strange too.) I also wish the app allowed you to add interests/hobbies, for example I wish I could add fencing.

9. I also wish the app had a more specific target age range, for example, instead of it being like 0-5, 5-10, 10-15, 15-20, 20-25, make it like 15-17, or anything like that.

10. My gripe is that sometimes the app doesn't respond when I'm sending a letter, searching new people, etc.

11. It helps people with anxiety who don't like responding to people who harass you for immediate responses from having to deal with that.

Steps to Troubleshoot & Fix Slowly Issues

1. Fix Slowly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Slowly: Restarting the app will resolve most errors.
  2. Update the Slowly App. Here is how:
    1. On Android goto PlayStore » Search for "Slowly" » Open Slowly: Make New Friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Slowly » click "UPDATE".
  3. Clear Slowly: Make New Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Slowly servers.
    1. On Android, goto Settings » Apps » Select "Slowly: Make New Friends" » click Storage » click "Clear Cache".
  4. Check Slowly app permissions. If any of these permissions required to use your device's features are disenabled, Slowly might not work.
  5. Uninstall and reinstall Slowly. If nothing else has worked, completely uninstall Slowly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Slowly not working


2. Fix Slowly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Slowly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Slowly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Slowly may not be able to connect to the Internet when running in the background.

Reported Issues