Published by SKF on Mar 8, 2024

Report an issue with Shaft Alignment Tool TKSA 11.
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Why should I report an Issue with Shaft Alignment Tool TKSA 11?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SKF to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Shaft Alignment Tool TKSA 11 image 1 contact Shaft Alignment Tool TKSA 11 image 2

About Shaft Alignment Tool TKSA 11

1. Without the hardware the app can nonetheless be used, as it features a fully functional demonstration allowing the complete alignment process to be experienced without the need to purchase the TKSA 11. • Very easy-to-use – The TKSA 11 app focusses on making the main alignment tasks as easy as possible and enabling accurate shaft alignments. • Demonstration mode – The TKSA 11 app offers a fully functional demonstration mode allowing the complete alignment process to be experienced without the need to purchase the TKSA 11. • Automatic alignment report – Automatically generated alignment reports give a complete overview of the alignment process and results.

2. The Reports can be customized with additional notes, machine pictures and more and can easily be shared via email or cloud services. • Easy to follow explanatory videos – Comprehensive videos show how to set up and perform accurate measurements with the TKSA 11. • 3D Animations – 3D animations guide the user through the alignment process, allowing accurate shaft alignment to be performed in a very easy way. • Combined 2D/3D alignment view – The combined view of two planes inside a three dimensional picture help visualize the alignment status, making it very easy to understand the situation and prepare corrective measures.

3. With the demonstration mode, the complete shaft alignment process can be experienced without the need to purchase the SKF TKSA 11.

4. Together, the TKSA 11 and the app form an alignment system that allows shaft alignments of many rotating machines to be made in an intuitive and easy way.

5. The SKF TKSA 11 uses two inductive proximity sensors and a reference bar to measure and correct shaft alignment with high accuracy and reliability.

6. This app is designed to be used with the SKF Shaft Alignment Tool TKSA 11 hardware.

7. The SKF TKSA 11 app is designed to be used with the SKF Shaft Alignment Tool TKSA 11.

8. The TKSA 11 is equipped with a fully functional demonstration mode.

9. SKF will continuously monitor these devices and ensure that every version of the TKSA 11 Android App will function admirably on these devices. • ZTE Blade Vec (ZTE Blade Vec 4G), Android 4. 4.

10. The system uses a new innovative technology that enables highly accurate and reliable shaft alignments, whilst being affordable for almost every budget.

11. The TKSA 11 and its app communicate wirelessly via Bluetooth®.

Shaft Alignment Tool TKSA 11 Customer Insights

1. pretty much useless...Does not work with Android Galaxy s10eIt gave me a semi the first time I used it....NICE...When you share the report by pdf The reports aren't complete.

2. Bluetooth connected ok, software doesn't connect after the last updatedoesn't work on any new phones.

3. the right part completelySome time very hard to pairing , with the deviceThanksVery great tool.

4. Rarely does it connect to the device.

5. Spend most of the time waiting.

Steps to Troubleshoot & Fix Shaft Alignment Tool TKSA 11 Issues

1. Fix Shaft Alignment Tool TKSA 11 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shaft Alignment Tool TKSA 11: Restarting the app will resolve most errors.
  2. Update the Shaft Alignment Tool TKSA 11 App. Here is how:
    1. On Android goto PlayStore » Search for "Shaft Alignment Tool TKSA 11" » Open Shaft Alignment Tool TKSA 11 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shaft Alignment Tool TKSA 11 » click "UPDATE".
  3. Clear Shaft Alignment Tool TKSA 11 app cache: Clearing cached data will force your app to retrieve the latest data directly from Shaft Alignment Tool TKSA 11 servers.
    1. On Android, goto Settings » Apps » Select "Shaft Alignment Tool TKSA 11" » click Storage » click "Clear Cache".
  4. Check Shaft Alignment Tool TKSA 11 app permissions. If any of these permissions required to use your device's features are disenabled, Shaft Alignment Tool TKSA 11 might not work.
  5. Uninstall and reinstall Shaft Alignment Tool TKSA 11. If nothing else has worked, completely uninstall Shaft Alignment Tool TKSA 11 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shaft Alignment Tool TKSA 11 not working


2. Fix Shaft Alignment Tool TKSA 11 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shaft Alignment Tool TKSA 11 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shaft Alignment Tool TKSA 11 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shaft Alignment Tool TKSA 11 may not be able to connect to the Internet when running in the background.

Reported Issues