Contact Customer Service

Why should I report an Issue with Mobile Poller for Site24x7?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zoho Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Site24x7 Mobile Network Poller turns your Android device into a monitoring location and helps you keep track of your mobile websites and apps via 3G / 4G / 5G service providers or Wi-Fi.

2. Site24x7 Mobile Network Poller can monitor via any network connection present on the device.

3. You can monitor availability, response time, downtime ​and more from ​the perspective of your mobile users.

4. You can also setup multiple devices on different service providers to simultaneously monitor ​your mobile websites and apps from different networks and identify issues from a particular provider.

1. Shocking, wouldn't log in, no error, just told me to retryVery good appI had zero problems installing and configuring this app on my Android device or on my computer running Site24x7.thanks zoho team.Simply shows an error fer logging in.

2. Error says "The server reported an error".

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Poller for Site24x7 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Poller for Site24x7 app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Poller for Site24x7" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.