Contact Ling Customer Service

Why should I report an Issue with Ling: Learn Malay Language?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Simya Solutions Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Minor point.Ling is relatively simple and easy to use, but coming from Duolingo I find Ling is lacking explanation or the ability to learn parts of a sentence yourself (more so from Chinese) Fortunately the structure of lessons is quite nice and simple to understand, with the only exception being the conversations at the end which seem to be on content you weren't learning.

2. I love how they used real voices from native speakers thus making learners like me understand better, and it's also relatable as if you're speaking with a real person unlike in other language learning apps where the voices are too robotic and emotionless.

3. If the conversations portion was about what you were just learning they'd make sense, but instead feel like a guessing game.Please fix the subscription issue, I want to subscribe but the prices are messed up for some reason and the plans are not correct.

4. Its an amazing way of learning Bahasa Melayu but the screen always chops off suddenly and It doesn't allow me to see some of the answer choices which makes me fail the exams.

5. Or maybe implement a mode where you can practice vocabulary flashcard.style?Pretty useful for my MTL! I can also check how fluent I am!Loved it! Currently 2 lessons in but I must say that this app is very user-friendly, however I must say I struggled a bit with the quizzes because I was unsure how to answer it.

6. I would like to purchase the app should this issue be resolved so any advice is appreciatedI installed this app just yesterday and was so willing to learn more of malaysian language, So far its good but honestly I'm not that fast a learner and I learn quite slowly, more so than others.

7. Great job, devs! Will definitely keep using this app!I like this app, but it keeps getting stuck on the "words you have learned" page, the arrow button doesn't do anything.

8. I highly recommend this to anyone who wants to learn Bahasa Melayu or if you just need to brush up on your current language skills.

9. Some things I don't like: Grammar explanations could be better - without outside help you'll be lost I would love an option to make reinforcement exercises more difficult - a lot of it is too easy since it still you gives you suggestions for the answers.

10. I also cant get past the screen, all it says is "ling" on the page now and this is the second time this has happened.

11. I've increased my rating to 5 stars!I am experiencing an issue with the sounds not playing to completion.

1. Fix Ling Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ling: Restarting the app will resolve most errors.
2. Update the Ling App. Here is how:
   1. On Android goto PlayStore » Search for "Ling" » Open Ling: Learn Malay Language » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ling » click "UPDATE".
3. Clear Ling: Learn Malay Language app cache: Clearing cached data will force your app to retrieve the latest data directly from Ling servers.
   1. On Android, goto Settings » Apps » Select "Ling: Learn Malay Language" » click Storage » click "Clear Cache".
4. Check Ling app permissions. If any of these permissions required to use your device's features are disenabled, Ling might not work.
5. Uninstall and reinstall Ling. If nothing else has worked, completely uninstall Ling then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ling not working

2. Fix Ling Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ling be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ling not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ling may not be able to connect to the Internet when running in the background.