Published by Three Sigma Software Inc on Oct 4, 2024

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Why should I report an Issue with FL WIC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Three Sigma Software Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FL WIC

1. The Florida WIC Mobile App will give WIC participants the opportunity to view upcoming appointments, view food benefits that have been issued to them in the clinic, scan UPCs while shopping at the store to see if the UPC is a WIC Approved item or not, and provide information on locations of WIC Stores and WIC Clinics across the State of Florida.

2. The goal of the Florida WIC Mobile App is to give participants all the information they need at their fingertips to make their shopping experience fun and easy.

3. The Florida WIC Program is a supplemental nutrition program for women, infants and children under age 5.

4. To register to use the Florida WIC Mobile App, you must be a WIC participant and have been issued an eWIC card.

FL WIC Customer Insights

1. The list given in this app is next to useless while you are pregnant because it is so confusing and not specific enough.This app worked when I had a Samsung but does not work with my Moto phone 🙄 WicShopper is amazing though, it works great and has a calculator for cereal oz and fruits and vegetables to ensure you use your benefits to their full potential.

2. It doesn't focus in on the barcodes with the lighting in the grocery stores.App works great for me! Ive seen alooot of bad reviews that it crashes and doesnt let you log in but i havent had any issues! (i have an LG phone, google processor maybe thats why?) i really like that it shows you when and where your future appts are, very helpful.

3. Fix this now pleaseI have had different issues with this app it doesnt always focus the barcodes and for the longest time I never had an issue logging in or out now all of a sudden none of my emails or passwords work i dont know what to do when i call the number it goes straight to the people at the health dept and they dont know what to do.

4. It's slow to load, constantly kicks you out, scanning barcodes work probably 25% of the time...we can't sit here for over 2-3hrs everytime we go shopping just because the app is unusable.App does not tell you what degree of WIC benefits you receive.

5. Appointments and address are also in the app once you create your account which took less than 5 mins!.Fantastic app to keep you from going to the checkout feeling like an idiot with your wrong items.

6. Sure beats having to keep up and bring those little brochures in with you every time you go shopping that keeps you scratching your headThis app crashes constantly.

7. When I try to reset password it says the email is invalid but when I try making a new account it says the email already exists.

8. Deleted and re-download the app and now it won't do anything without me verifying my email with a code that it won't send so I'm locked out of my account.

9. Does not hold any of the information that persons account should like what office your set to go to or what your specific account will pay for.

10. Helps clear up any confusion by scanning barcode to see if it is on the accepted list.

11. The only way you can actually see what WIC will pay for before check out is by scanning the bar code on all the different items on the self.

Steps to Troubleshoot & Fix FL WIC Issues

1. Fix FL WIC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FL WIC: Restarting the app will resolve most errors.
  2. Update the FL WIC App. Here is how:
    1. On Android goto PlayStore » Search for "FL WIC" » Open FL WIC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FL WIC » click "UPDATE".
  3. Clear FL WIC app cache: Clearing cached data will force your app to retrieve the latest data directly from FL WIC servers.
    1. On Android, goto Settings » Apps » Select "FL WIC" » click Storage » click "Clear Cache".
  4. Check FL WIC app permissions. If any of these permissions required to use your device's features are disenabled, FL WIC might not work.
  5. Uninstall and reinstall FL WIC. If nothing else has worked, completely uninstall FL WIC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FL WIC not working


2. Fix FL WIC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FL WIC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FL WIC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FL WIC may not be able to connect to the Internet when running in the background.

Reported Issues