Published by Three Sigma Software Inc on Sep 29, 2023

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About South Carolina WIC

1. The South Carolina WIC Mobile App will give WIC participants the opportunity to view upcoming appointments, view food benefits that have been issued to them in the clinic, scan UPCs while shopping at the store to see if the UPC is a WIC Approved item or not, and provide information on locations of WIC Stores and WIC Clinics across the State of South Carolina.

2. The program has an extraordinary 35-year record of preventing children's health problems and improving their long-term health, growth and development. WIC serves over 9. 1 million women, infants and children through over 10,000 clinics nationwide.

3. WIC is a federally funded program that provides healthy supplemental foods and nutrition counseling for pregnant women, new mothers, infants and children under age five.

4. The South Carolina WIC Program is a supplemental nutrition program for women, infants and children under age 5.

5. The goal of the South Carolina WIC Mobile App is to give participants all the information they need at their fingertips to make their shopping experience fun and easy.

South Carolina WIC Customer Insights

1. The only problem i have is when i go to make sure a product is on wic i cant see all of the images or the different choices in cereal that i can get.When I first got the app, everything worked fine, but since a few months ago I have only been able to see a portion of the list of accepted items.

2. other then that its great having everything handy and being able to see what you can and can't get before you bring it to the register.This app will charge my debit card, I've even gone to the extent of separating my WIC items and it still reduces my quantity but doesn't allow me to "buy" it.

3. The first time this happened i thought his benefits had been changed so i chose from the items that were on the page i could see.

4. It sometime freezes doesn't scroll so allowed items can be seen.

5. This app does not work correctly anymore! You use to be able scroll down to see everything when I first downloaded the app, whenever they changed over to card.

6. For the past several months, for some reason the lists of accepted items will NOT scroll down.

7. Some wasted benefits needless to say, he didn't like the items i had to pick from.

8. So if you don't get the exact same items every month, it's a guessing game as to what's approved.

9. I immediately went to try and scroll to see approved foods and it works! Thank you!useful when it works right.

10. The only thing that bothers me is sometimes when I look to see my current benefits the page is blank and I have to either restart the app or go into another tab in order to see my current benefits.

11. I kinda found a way to scroll, but you have to hold down a finger and highlight while scrolling down but even that only goes down so far.

Steps to Troubleshoot & Fix South Carolina WIC Issues

1. Fix South Carolina WIC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart South Carolina WIC: Restarting the app will resolve most errors.
  2. Update the South Carolina WIC App. Here is how:
    1. On Android goto PlayStore » Search for "South Carolina WIC" » Open South Carolina WIC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for South Carolina WIC » click "UPDATE".
  3. Clear South Carolina WIC app cache: Clearing cached data will force your app to retrieve the latest data directly from South Carolina WIC servers.
    1. On Android, goto Settings » Apps » Select "South Carolina WIC" » click Storage » click "Clear Cache".
  4. Check South Carolina WIC app permissions. If any of these permissions required to use your device's features are disenabled, South Carolina WIC might not work.
  5. Uninstall and reinstall South Carolina WIC. If nothing else has worked, completely uninstall South Carolina WIC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing South Carolina WIC not working


2. Fix South Carolina WIC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make South Carolina WIC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to South Carolina WIC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, South Carolina WIC may not be able to connect to the Internet when running in the background.

Reported Issues

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