Published by SidelineSwap, Inc. on Dec 12, 2023

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Why should I report an Issue with SidelineSwap?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SidelineSwap, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SidelineSwap

1. Sell in minutes – snap a photo, set a price, and receive a prepaid shipping label when the item sells.

2. Shop new and used sports equipment up to 70% off – everything from hockey skates and golf clubs to lacrosse sticks and baseball gloves.

3. Cash in on last season’s gear, or list that old bike - or pair of skis - cluttering your garage.

4. Join the leading marketplace for athletes.

5. Buy and sell with hundreds of thousands of SidelineSwap users across the world.

SidelineSwap Customer Insights

1. Have been told via push notification multiple times that a swap had been agreed upon and it was time for me to ship my item... The only problem is I've never listed anything! Update: reliability has improved but still receiving false push notifications.I used to love this app, but they broke it.

2. Thus, you can't view more than one item at a time when from the search results, forcing you to re-enter your filters for each item you view.Nice place to find good deals on hockey gear.

3. That makes sending a review a complete waste of time.Great app and great service! Only complaint is that when pressing "back" when viewing my favorite items, it takes me all the way back to the "Account" section instead of the "my favorites" section.

4. Also, I hate that everytime I select an item to look at, when I try to go back to the list, I have to scroll all the way back down everytime to get to the items I was looking at!A great place to find new or used sporting goods.

5. Only thing it's good for is browsing -- even then going back to my search results always takes me back to the beginning of time, rather than where I left off.

6. When you look at an item from a filtered search, and you press the "back" button on an Android device, it wipes out your search filters and bumps you back to the landing page.

7. I would defined recommend this app if you're looking for new or used sporting equipment.Android 10, app only loads some of the time, typically so can see lists of swaps, but stalls when opening the details.

8. Unfortunately, when you buy multiple items from the same seller, they charge you separate shipping on each item, even when ot is all sent in the same box.

9. Also, a feature request is in the negotiations section, when clicking the other party's profile, it would be helpful to be able to see their listings.

10. I've purchased a handful of new and used hockey gear so far and every experience has been good.

11. It's also nice to be able to make offers to sellers for items that you're interested in.

Steps to Troubleshoot & Fix SidelineSwap Issues

1. Fix SidelineSwap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SidelineSwap: Restarting the app will resolve most errors.
  2. Update the SidelineSwap App. Here is how:
    1. On Android goto PlayStore » Search for "SidelineSwap" » Open SidelineSwap » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SidelineSwap » click "UPDATE".
  3. Clear SidelineSwap app cache: Clearing cached data will force your app to retrieve the latest data directly from SidelineSwap servers.
    1. On Android, goto Settings » Apps » Select "SidelineSwap" » click Storage » click "Clear Cache".
  4. Check SidelineSwap app permissions. If any of these permissions required to use your device's features are disenabled, SidelineSwap might not work.
  5. Uninstall and reinstall SidelineSwap. If nothing else has worked, completely uninstall SidelineSwap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SidelineSwap not working


2. Fix SidelineSwap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SidelineSwap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SidelineSwap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SidelineSwap may not be able to connect to the Internet when running in the background.

Reported Issues