Contact Real Mouse Customer Service

Why should I report an Issue with Real Mouse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SibGear to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But you need to adjust that it auto hides the nav button.Such a good thing, my mouse broke and this is a perfect replacementTouchpad works well in desktop but dont work in games like pubg pc liteWorst app ever only trial version there are others offering free versionCool app ever I ever seen no ads thanks 😊 it very very helpfulThe server has not executable file.

2. And for those who are complaining about java file, It's intentional.

3. Because if you use a jar flet, you can use it on all OS nomatter if it's Windoes, Mac or Linux.

4. Downloading java Se development kit.

5. I have a dell 5590.

6. It is very easy to use.

1. Fix Real Mouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Real Mouse: Restarting the app will resolve most errors.
2. Update the Real Mouse App. Here is how:
   1. On Android goto PlayStore » Search for "Real Mouse" » Open Real Mouse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Real Mouse » click "UPDATE".
3. Clear Real Mouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Real Mouse servers.
   1. On Android, goto Settings » Apps » Select "Real Mouse" » click Storage » click "Clear Cache".
4. Check Real Mouse app permissions. If any of these permissions required to use your device's features are disenabled, Real Mouse might not work.
5. Uninstall and reinstall Real Mouse. If nothing else has worked, completely uninstall Real Mouse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Real Mouse not working

2. Fix Real Mouse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Real Mouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Real Mouse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Real Mouse may not be able to connect to the Internet when running in the background.