Published by Deer Management Systems

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Why should I report an Issue with Tactacam WiFi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Deer Management Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tactacam WiFi image 1 contact Tactacam WiFi image 2

About Tactacam WiFi

1. You can connect the Tactacam 4. 0 to your Android device with the app, after establishing the connection, you can see live what your camera sees, start or stop recording, view your videos, and download videos to your device for sharing. 3. 7. 9.

Tactacam WiFi Customer Insights

1. Now its middle of bow season and when I open the app the cam name is "unknown ssid" and I can view the live image on my phone but can't change settings or view/delete videos on the SD card.

2. My rating is now 5 stars! These are fine people to deal with and the product is by far the best I've used.App worked great for the first 2 months.

3. I like the product itself, but without the app working I am not able to access the full capabilities.camera itself works great, I cannot share vids at all.

4. ive downloaded videos onto the app to watch them and as soon as the action starts where im shooting the gun or bow it will cut out and the app will close automatically.Doesn't always connect with my Samsung S10.

5. In fact I would most likely purchase more Tactacam cameras and accessories if the App worked.

6. WiFi is ok in the field, but at home the phone wants to connect to the router.Mine did work fine last year.

7. I have done everything customer support has recommended: manually downloading firmware from the website, formatting SD card, uninstalling and reinstalling the app... HOURS of time wasted.

8. Button line fix the app or I'm going back to my GoPro!!I bought my 5.0 two months ago and had issues with laggy videos on the app.

9. Now it will connect, but under "ssid unknown" and with zero functionality other than the live view.

10. if im connected to my tactacam and trying to watch a video ive recorded it will speed it up to the point its too fast to watch it.

11. So I deleted the junk videos that I had quick while it worked! I'm greatful.

Steps to Troubleshoot & Fix Tactacam WiFi Issues

1. Fix Tactacam WiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tactacam WiFi: Restarting the app will resolve most errors.
  2. Update the Tactacam WiFi App. Here is how:
    1. On Android goto PlayStore » Search for "Tactacam WiFi" » Open Tactacam WiFi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tactacam WiFi » click "UPDATE".
  3. Clear Tactacam WiFi app cache: Clearing cached data will force your app to retrieve the latest data directly from Tactacam WiFi servers.
    1. On Android, goto Settings » Apps » Select "Tactacam WiFi" » click Storage » click "Clear Cache".
  4. Check Tactacam WiFi app permissions. If any of these permissions required to use your device's features are disenabled, Tactacam WiFi might not work.
  5. Uninstall and reinstall Tactacam WiFi. If nothing else has worked, completely uninstall Tactacam WiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tactacam WiFi not working


2. Fix Tactacam WiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tactacam WiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tactacam WiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tactacam WiFi may not be able to connect to the Internet when running in the background.

Reported Issues