Published by The Virtual World on Jul 13, 2024

Report an issue with Shopini.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shopini?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Virtual World to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shopini Customer Insights

1. bad i can't cancel my order!! the app keeps crushing what a wasteGreat start to online shopping in IRAQ بداية جيدة للتسوق الإلكتروني بالعراق It's ok ish app need more development and shops to be added if we compare it to other online shoping apps but I guess it a very good start since we have absolutely no foundation to support such apps in Iraq however they managed to success so far, the app glitch sometimes when I do search Overall I'm very happy to see such ideas been executed successfully Thumbs up!Search broken rarely shows anything even when searching for something i made sure exists, app doesn't feel native and laggy with no smoothness, also needs more features like searching related items to an item.It's really not a good shooting app, it's very slow there is a lack of products, the products are not organized properly, it needs more work.Worst online shopini I ordered one !! I go...

2. Everytime it shows an error saying "something went wrong".. please get this app fixed Asap.!! Fix this issue and get 5starsVery buggy and non of the categories are showing any product also searching is not showing any productNo product found.

3. The colors are off , i wish you can change the colorsStupid app, nothing works.

Steps to Troubleshoot & Fix Shopini Issues

1. Fix Shopini Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shopini: Restarting the app will resolve most errors.
  2. Update the Shopini App. Here is how:
    1. On Android goto PlayStore » Search for "Shopini" » Open Shopini » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shopini » click "UPDATE".
  3. Clear Shopini app cache: Clearing cached data will force your app to retrieve the latest data directly from Shopini servers.
    1. On Android, goto Settings » Apps » Select "Shopini" » click Storage » click "Clear Cache".
  4. Check Shopini app permissions. If any of these permissions required to use your device's features are disenabled, Shopini might not work.
  5. Uninstall and reinstall Shopini. If nothing else has worked, completely uninstall Shopini then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shopini not working


2. Fix Shopini Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shopini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shopini not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shopini may not be able to connect to the Internet when running in the background.

Reported Issues