Published by Revy VPN

Report an issue with Shield VPN.
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Why should I report an Issue with Shield VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Revy VPN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shield VPN Customer Insights

1. When i activate the vpn it doesn't work please fix iti check the fb page and it's says the time freeze I don't know how to fix it i change the dns and i keeps changing the server and payload but still not working i also turn on and off the airplane mode but still,I tried to go in Spotify but it's not working not like before,before i love using the app because i have a free access to my Spotify,but now it's not working also in YouTube its keep saying that im offline pls fix it(sorry for my grammar)Wow so very secure and fast stable data โ˜บ๏ธ๐ŸฅฐIt's good, but there are times it disconnects.The best Vpn I ever try and decent performance Good job for making this๐Ÿ˜—๐Ÿ˜—๐Ÿ˜—๐Ÿ˜—๐Ÿ˜—I just saw this app on tiktok so I try it, it's very easy to use and so fast so good.

2. It takes FOREVER to connect 2.There is NO smart STS no load 1-3 3.I hate the fact that im just connecting then my time is also timing down (excuse my grammar) 4.I've used this for 5 months now and the update is kinda cool + the tethering but the featuresss NAH I mean absolutely not Etc.

3. So please fix them all thank you !I've been using this app for almost 3 months now, and my smart sim got blocked today ๐Ÿ˜Œ it's kinda my fault because it's clearly said in STS no load that "use extra sim (with blocking)" .

4. I'm relying my task in this app.Not working anymore since the latest update.

5. Revy VPN I kinda liked your app but there is a lot of problems that I hate 1.

6. Anyway I'm just gonna buy another sim again ๐Ÿ˜‚ keep improving the app bro! And I hope that the STS goes back to no blocking again.Please fix the UDP please.

7. I experience so many problem but still this app worthy to gain 5 star.

8. There's no problem about the advertisement because they used it to make the app free and unlimited.

9. I highly recommend this app for all of you.Can't add watch ads anymore, sensie.

10. Don't waste your time to install.

11. I just didn't listen because I have trust on this app.

Steps to Troubleshoot & Fix Shield VPN Issues

1. Fix Shield VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shield VPN: Restarting the app will resolve most errors.
  2. Update the Shield VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Shield VPN" » Open Shield VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shield VPN » click "UPDATE".
  3. Clear Shield VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Shield VPN servers.
    1. On Android, goto Settings » Apps » Select "Shield VPN" » click Storage » click "Clear Cache".
  4. Check Shield VPN app permissions. If any of these permissions required to use your device's features are disenabled, Shield VPN might not work.
  5. Uninstall and reinstall Shield VPN. If nothing else has worked, completely uninstall Shield VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shield VPN not working


2. Fix Shield VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shield VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shield VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shield VPN may not be able to connect to the Internet when running in the background.

Reported Issues