Published by Liberty Shield VPN

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Why should I report an Issue with Liberty Shield VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Liberty Shield VPN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Liberty Shield VPN Customer Insights

1. Defeats the object of using a VPN for privacy I think.Only 4 stars as up until now support has been lacking The app is now fixed, I can login and connect Currently I have two VPN subscriptions as I only use this when Unlocator doesn't work due to speed issues with Liberty Shield, (I have an 80mbps fibre connection, with Unlocator I get the full 80mbps for streaming, with Liberty Shield 10mbps at best, I appreciate the two technologies used are different but when you are only streaming geolocked content then speed gives you an enhanced pictureThis latest release of the Liberty Shield Android app is an absolute delight! I've used their VPN Router products for years but always felt they lacked a solid mobile app for when I'm away from home, this ticks all the boxes and now no need to subscribe to any other VPNs as Liberty Shield is my go-to-choice.The Best VPN app for the Android, It is sup...

2. As for privacy... Liberty shield is UK based that says it all.

3. speed is slow compared to other vpn's out there.Been trying the new version on various Android devices.

4. Finally I found Liberty Shield VPN.

5. For a UK based company I get superb customer service here in Canada even with the 6 to 7 hour time difference.

6. 😍😍🙏🙏Have used both router and app both disconnect without warning.

7. But this app, well, when it says its connected it isn't, when it says its disconnected its connected.

8. When u disconnect it just hangs saying disconnecting and has to be forced stopped.

9. Overall I'm satisfied!I was looking for a fast VPN which won't disconnect if I am downloading a file.

10. It makes my browsing safe and my privacy is secured.

11. Support!! What support? They have very little knowledge of their products.

Steps to Troubleshoot & Fix Liberty Shield VPN Issues

1. Fix Liberty Shield VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Liberty Shield VPN: Restarting the app will resolve most errors.
  2. Update the Liberty Shield VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Liberty Shield VPN" » Open Liberty Shield VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Liberty Shield VPN » click "UPDATE".
  3. Clear Liberty Shield VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Liberty Shield VPN servers.
    1. On Android, goto Settings » Apps » Select "Liberty Shield VPN" » click Storage » click "Clear Cache".
  4. Check Liberty Shield VPN app permissions. If any of these permissions required to use your device's features are disenabled, Liberty Shield VPN might not work.
  5. Uninstall and reinstall Liberty Shield VPN. If nothing else has worked, completely uninstall Liberty Shield VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Liberty Shield VPN not working


2. Fix Liberty Shield VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Liberty Shield VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Liberty Shield VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Liberty Shield VPN may not be able to connect to the Internet when running in the background.

Reported Issues