Contact USB Dual Camera Pro Customer Service

Why should I report an Issue with USB Dual Camera Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 沈垚 / ShenYao China to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can record video or capture snapshot. , OR turn your phone into a wireless IP Camera via build-in RTSP and HTTP Server for security monitoring WITH Bi-directional audio support, you can use your browser to view, of course, include "IP Camera" App.

2. "USB Dual Camera" can let your android device connect to 2 USB WebCams or video capture cards via USB-OTG at the same time.

3. Supports UVC WebCam WITH microphone and UVC video grabber WITH audio input(Up to 4K via HDMI, Supports progressive and interlaced video). MJPEG(or H. 264, H. 265, HEVC) format is required when using 2 cameras at the same time.

4. "USB Dual Camera" can push the video and audio to RTMP/SRT live media server and use for network live broadcast.

5. Using HEVC for video recording/streaming requires Android 5. 0 or above, and the device must supports HEVC codec.

6. "USB Dual Camera" can record video into two mp4 files synchronously if you connect to 2 USB WebCams at the same time and record.

7. Using AV1 for video streaming requires Android 10 or above, and the device must supports AV1 codec.

8. On Android 9 and above, Camera permission is required to get fully USB Video device access.

9. "USB Dual Camera" can add timestamp, GPS, speed and other info on the video frames while recording.

10. It support auto video recording which based on Motion Detection and the video record can be uploaded to FTP server automatically and notify you via Email! IMPORTANT!

11. It supports the rtmps security protocol and SRT protocol and it can also push the media to multiple media server at the same time.

1. The only thing I would add is a 90 degree left or right rotation so I could see more below than to the left or right.Help, only 1 cam is on , error msg: connected 2 devices but 1 devices permission not granted (headunit android 10, 6gb ram, octa core arm cortex )Setting up front and rear viewing video cameras on an ODroid based self-built car head unit.

2. I get that Im a small use case since I have portrait mounted cameras and I am actually viewing the camera on a monitor attached to phone instead of recording/using IP serverGreat app, use this for security on my artic lorry one camera facing down the passenger side (Were the diesel tank is) (Infred) and another facing the front.. camera down side is a USB megapixel.

3. Also my recordings may have been chopped online due to bad bandwidth but the recordings locally are perfectly fine.Great - I have a large pickup with a brush bar, and now have two USB cameras which make parking, or even seeing when I'm emerging from a narrow alley easy.

4. Being able to capture photos and video from a 3D webcam on Android is only possible with apps like this, and the built in server is a lovely bonus.

5. My two webcams are mounting in portrait and this leads to to images that are side ways and have a wasted screen space when viewing on the screen.

6. I use it with a cheap dual lens USB webcam at 1280x720 and it works great.

7. Was definitely worth the small cost of paying pro :-)Overall works great.

8. Thanks, great work!Excellent for 3D mobile photography and video.

9. After lots of attempts with 'dashcam' apps, which all failed in various ways, this works flawlessly.

10. Just get a USB 3.1 hub to cameras put them 5 cm apart and you've got good 3D video.

11. Best thing is that the app gives all the details and options of the hardware and doesn't treat the user like an idiot.

1. Fix USB Dual Camera Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart USB Dual Camera Pro: Restarting the app will resolve most errors.
2. Update the USB Dual Camera Pro App. Here is how:
   1. On Android goto PlayStore » Search for "USB Dual Camera Pro" » Open USB Dual Camera Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for USB Dual Camera Pro » click "UPDATE".
3. Clear USB Dual Camera Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from USB Dual Camera Pro servers.
   1. On Android, goto Settings » Apps » Select "USB Dual Camera Pro" » click Storage » click "Clear Cache".
4. Check USB Dual Camera Pro app permissions. If any of these permissions required to use your device's features are disenabled, USB Dual Camera Pro might not work.
5. Uninstall and reinstall USB Dual Camera Pro. If nothing else has worked, completely uninstall USB Dual Camera Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing USB Dual Camera Pro not working

2. Fix USB Dual Camera Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make USB Dual Camera Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to USB Dual Camera Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, USB Dual Camera Pro may not be able to connect to the Internet when running in the background.