Contact My SGC Customer Service

Why should I report an Issue with My SGC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SGC Foodservice to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Employees and customers of Springfield Grocer Company can access real time data via the application portal. Android 5. 0 and later required to run the application.

1. Fix My SGC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My SGC: Restarting the app will resolve most errors.
2. Update the My SGC App. Here is how:
   1. On Android goto PlayStore » Search for "My SGC" » Open My SGC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My SGC » click "UPDATE".
3. Clear My SGC app cache: Clearing cached data will force your app to retrieve the latest data directly from My SGC servers.
   1. On Android, goto Settings » Apps » Select "My SGC" » click Storage » click "Clear Cache".
4. Check My SGC app permissions. If any of these permissions required to use your device's features are disenabled, My SGC might not work.
5. Uninstall and reinstall My SGC. If nothing else has worked, completely uninstall My SGC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My SGC not working

2. Fix My SGC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My SGC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My SGC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My SGC may not be able to connect to the Internet when running in the background.