Published by Sepia Software LLC

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Why should I report an Issue with Secret Menu for Starbucks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sepia Software LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Secret Menu Customer Insights

1. my order is the Grande Triple chocolate chip frappuchino with 2 pumps of sugar free vanilla syrup and extra whipped cream.there were too many ads and there weren't pictures of the drinks I dont get a drink based on the name if I see something I like I'll click the name it was just so annoying with ads popping up every 5 secondsThis app constantly closes as soon as I open it.

2. At LEAST let people look at 5 drinks before you shove screaming gaming app ads? As soon as I downloaded this app, my Note 9 started running slow, acting strange, freezing up for short periods of time.

3. you eill find exactly what you need without ads.it was a great website overall but there were alot of ads and none of the recipes grabbed my attention unlike my usual order when i discovered it with my friend.

4. that is all, would like to see more recipes, good app!The biggest problem with the app is that it lists drinks that can no longer be made and there is no indication that the components are unavailable.

5. On top of that there are so many ads that you can't even look at the drinks half the time.good app, sweet recipes.

6. Really irritating and if it isn't updated what's the point of having it... So we can all look like ignorant fools when we try to order? Nice oneI can't even get on the app after installing it.

7. needs a warning that each shop has different supplies so not every store can complete order.

8. I can barely look at 2 drinks before a super loud ad comes on.

9. There's no seasonal category either.It was horrible everytime I went into the app, it would keep closing and going back to the home screen.

10. Some great drinks.

11. It is that bad I had to review before I uninstall it! 👎🏼👎🏼👎🏼I am a Starbucks Barista and lemme tell this app is super dated.

Steps to Troubleshoot & Fix Secret Menu Issues

1. Fix Secret Menu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secret Menu: Restarting the app will resolve most errors.
  2. Update the Secret Menu App. Here is how:
    1. On Android goto PlayStore » Search for "Secret Menu" » Open Secret Menu for Starbucks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Menu » click "UPDATE".
  3. Clear Secret Menu for Starbucks app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Menu servers.
    1. On Android, goto Settings » Apps » Select "Secret Menu for Starbucks" » click Storage » click "Clear Cache".
  4. Check Secret Menu app permissions. If any of these permissions required to use your device's features are disenabled, Secret Menu might not work.
  5. Uninstall and reinstall Secret Menu. If nothing else has worked, completely uninstall Secret Menu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secret Menu not working


2. Fix Secret Menu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secret Menu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secret Menu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secret Menu may not be able to connect to the Internet when running in the background.

Reported Issues