contact Eatmarna

Contact Eatmarna

App by Ministry Of Haj & Umrah




Report an issue with Eatmarna.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here



Why should I report an Issue with Eatmarna?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ministry Of Haj & Umrah to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Eatmarna Features and Description

{Based on the responsibility of the Ministry of Hajj and Umrah for the service of the guests of Rahman, it launched the ( Eatmarna ) application to enable those wishing to perform Umrah and visit to request the issuance of permits to enter the Two Holy Mosques to perform Umrah, visit and prayers according to the capacity approved by the concerned authorities to ensure the provision of a spiritual and safe atmosphere that achieves health precautionary measures and controls And the regulatory system, in integration with the 'Tawakolna application', to verify the safety of the health condition of the permit applicant

contact Eatmarna image 2   contact Eatmarna image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want change mobile number on eatmarna while old sim was blocked

    — by Sabasaqib on Sep 20 2021


  • Sir my login id on eatmarna is exist. How can I unblock my id and update my mobile number for receiving login code. My old number 0551525646.my new number 0556127549.

    — by Shipa Begum2021 on Sep 20 2021


  • App Etmarna auto closed issue. Stop working in seconds.

    — by Faisal Inam Ghumro on Sep 19 2021


  • etmarna mobile no closed OTP not receive. i want to change my mobile no in etmarna. urgently to get permit

    — by shaziafaisal on Sep 19 2021


  • I want to change my mobile number registered in application to 0502272549

    — by abood on Sep 19 2021


  • Sir my old registered phone sim is expired. I need to my Number in eatmarna app. So that i can apply for umrah.please add my new mobile number. Thanks. My old mobile number 0551525646.new mobile number 0556127549.

    — by Shipa Begum2021 on Sep 19 2021


  • I am trying to register for the external mutamer. When I to register and put in my phone number the code doesn’t come to my phone. I tried clicking resend code after 2 minutes few times but still don’t get the code.

    — by Kamrul Rahman on Sep 19 2021


  • Sir my old registered phone sim is expired. Ineed to change my number in eatmarna app. So that i can apply for umrah. Please add my new Number. Thanks. My old number 0551525646.my new Number 0556127549.

    — by Sepabugem on Sep 18 2021


  • Sir my old registered phone sim is expired. Ineed to change my number in eatmarna app. So that i can apply for umrah. Please add my new Number. Thanks. My old number 0551525646.my new Number 0556127549.

    — by Sepabugem on Sep 18 2021


  • I want to update my mobile number for Eatmarna. Please help me

    — by Zurah on Sep 18 2021


  • Hello
    I had create account with my passport number in eatamrna APPS and used my phone number..
    Two weeks ago I got my new Iqama and I need to remove my account in Eatmarna Apps and create new account with my iqama number, however I want to use the same phone number .
    How can I remove it. ? Please if you can remove it would be great.
    Passport No: LR0783511

    — by ahmad itani on Sep 17 2021


  • My account is temporarily suspended. Need activate

    — by Barakath Ali on Sep 17 2021


  • my etmrna application not working because of verification code not receiving on my number. what i have do now?? how can i change my number on etmrna application??? i have been trying since last week kindly help me

    — by Asmath on Sep 16 2021


  • I made my Eatmarna account with another mobile number which is closed due to some reason. I am unable to login as OTP is going to old number so please provide me solution

    — by Munir Ahmed on Sep 16 2021


  • I am not receiving otp in my number , kindly help me to login eatmarna app.. i want to perform umrah please change my number or solve my problem as soon as possible...
    Muhammad Ammad usman
    Passport number: EG2857721
    Date of birth : 28-11-1996
    Old number : +923313215251
    New number : +966546106981
    Please change number to receive otp from new number ....

    — by Muhammad Ammad usman on Sep 16 2021


  • I have taken permit for Umrah on date 09-14-2021. that permit is not visible on Tawakalna. I am a visitor here. My Passport # is BH9795262.
    Please update the issue so that I can perform Umrah

    Thanks
    Jhanzaib Hamid

    — by Jhanzaib Hamid on Sep 16 2021


  • I am on Visit visa in KSA. I have got the permit for Ummrah from Eatmarna app. but it is not showing in my TAWAKALANA app. Please sort this Problem.
    Eatmarna Ummrah Permit Number: 945733347
    Border Id: 4714489269
    Passport Number: DT0159233
    Nationality: Pakistan
    Mobile Number: 0559228514
    Best Regards,

    — by Fahad Mehmood on Sep 16 2021


  • Can u change mobile number now plz 0572254702

    — by Muhammed shamseer on Sep 16 2021


  • Please change my number
    0504623127

    — by Farrukh Sayyar on Sep 16 2021


  • Can u change this number for eatamarna 0572254702

    — by Muhammed shamseer on Sep 16 2021


  • I have changed my mobile no have new mobile number 0595716824. I forget my login password in etamarna . If I go to change password OTP send on old mobile number which is now not with me so I want update new mobile number please help me I thank full to you

    — by Sikander ali on Sep 16 2021


  • I never receive code OTP

    — by Kusumawati on Sep 15 2021


  • I never receive code OTP

    — by Kusumawati on Sep 15 2021


  • I try to register and Eatmarna app tells me that my phone number is already in use while it’s first time for me to register or use the app !!

    — by Omar Saleh on Sep 15 2021


  • ministry of hajj &umrah with due respectfully i beg to say that i need to chamge my eatmarna phone number my old number and all detail are below
    Old No.00923119024862
    New no.0571658058
    passport no.UB1339951
    andorid model.sumsang A02s

    — by muhammad iqbal on Sep 15 2021


  • I'm Salma Akter Moni family visitor. My Mobile Number is Lost. Eatmarna OTP sends lost numbers. But I do not login to Eatmarna. could you Please help me delete my account.

    — by SALMA AKTER - MONI on Sep 15 2021


  • sir ! i have to change my eatmarna phone number bcz i lost my sim card by which eatmarna registered .....plz i have to perfrm umrah

    — by muhammad iqbal on Sep 14 2021


  • Im can’t login,

    — by Halid Mehmedovic on Sep 14 2021


  • Am not receiving otp on earmarna

    — by ADELEKE AZEEZ on Sep 14 2021


  • I am trying to register as new user in Etamarna app. It ask for mobile number in that format 0xx 999 xxx. There is no space button in the key pad. How can I enter the space

    — by Yasser Fathy on Sep 14 2021


  • I am trying to register as new user in Etamarna app. It ask for mobile number in that format 0xx 999 xxx. There is no space button in the key pad. How can I enter the space

    — by Yasser Fathy on Sep 14 2021


  • Sir I am on visit visa and my eatmarna account registered on this number 00923377191990 but now I am going to login then code is not coming
    My passport number is that HW1223931
    BORDER NUMBER IS THAT 4698540780

    — by HUMA AMIR on Sep 14 2021


  • I'm Salma Akter Moni family visitor.
    My Mobile Number is Lost . Eatmarna OTP sends lost numbers. But I do not login to Eatmarna. could you Please help me how I can login and update my new number.

    Best Regards
    Salma Akter

    — by SALMA AKTER - MONI on Sep 14 2021


  • I’m not receiving the app verification code on phone via text is there any other option please advise

    — by Tajneen Jahan on Sep 13 2021


  • Hi, My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah.

    — by Huma Amir on Sep 13 2021


  • Iam lost my mobile number. I change my asher, tawakkalna all to new number.but i can't change or login to eatmarna. I registered eatmarna with one mobile number but that was lost, now i have another phone number ho can log in eatmarna

    — by Safeer_safar on Sep 13 2021


  • Hi my old registered phone sim is expired. I need to change my number in eatmarna app.so that Ican apply for umrah please add my new number. Thanks.my old number 551525646.my new number 556127549

    — by Sepabugem on Sep 13 2021


  • i loss my old sim card ,thatswhy i cannot received my otp number , thats why i want to open eatmarna in my new mobile number 0553433833

    — by umar farook on Sep 13 2021


  • i loss my old simcard ,thatswhy i cannot recieved my otp number , thats why i want to open eatmarna in my new mobile number 0553433833

    — by umar farook on Sep 13 2021


  • My Mobile Number are Lost . Eatmarna OTP send lost number. But I do not login Eatmarna. Please help me how can i login and new number update

    — by SALMA AKTER - MONI on Sep 13 2021


  • I need to change my eatmarna phone number,because the code sended is not being received.
    Please help as soon as possible.

    — by Zeenath ev on Sep 13 2021


  • earlier i was using dubai no to login now dubai no is not in use please suggest how i can change mobile number without login

    — by SERAJ AHMAD on Sep 13 2021


  • Please delete my Etamarna account so I can create the new account. As I have forget my password and I have changed my phone number. Now Etamarna app is not allowing to create new account and in password recovery option it is sending OTP on my old number.

    Border ID: 4714489269
    Passport Number : DT0159233
    Nationality: Pakistan.
    Name : Fahad Mehmood Raja Iftikhar
    Date of Birth : 18 - 04 - 1982
    Mobile Number : 0532522109 (Old)
    Mobile Number: 0559228514 (New)
    Mobile : Android

    — by Fahad Mehmood on Sep 13 2021


  • I am not recieved my otp on my number, please change my number or solve my problem..

    — by Muhammad Ammad usman on Sep 12 2021


  • I need to change my mobile number on eatmarna app and also correct my to Dawood Ismail shaikh

    — by Dawoo Ismail Shaikh on Sep 12 2021


  • The numbers I registered with has been damaged, and would like to re-register with a different number

    — by Dalia Mohieldin on Sep 12 2021


  • Please delete my Etamarna account so I can create the new account. As I have forget my password and I have changed my phone number. Now Etamarna app is not allowing to create new account and in password recovery option it is sending OTP on my old number.
    Passport Number : DT0159233
    Nationality: Pakistan

    — by Fahad Mehmood on Sep 12 2021


  • AsSalam o Alaikum,

    I have Etamarna account but forget the password and I have changed my phone number also. Now forget password option send me code on my old number and also could not create new account because Etamarna app said that you have a registered account.

    Please sort this problem. Thanks.

    — by Fahad Mehmood on Sep 12 2021


  • Now I am change but eatmarna can't open I forget password but coming o.t.p 100 type I try please solve my problem

    — by Mueez khan on Sep 12 2021


  • Naw nambar00966556127549

    — by Sepabugem on Sep 11 2021


  • Hi, My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks My Old Number : +966 590332069 My New Number: 0568193539

    — by Paul Concepcion on Sep 11 2021


  • My old number is was lost i want to change my new number 0568193539

    — by Paul Concepcion on Sep 11 2021


  • Not able to login Eatmarna. The registered mobile number is no more in use. not able to register with current mobiel number.

    — by Mohamed Fahad on Sep 11 2021


  • I login Etamarna but coming massage
    Date is in caret .my iqama number is 2268878556

    — by Sardar ali on Sep 11 2021


  • I am trying to register on the eatmarns app, but it doesn't send me a verification code, that I need to book with. I am from the UK-british citizen and now stuck in ohraam. Need URGENT HELP

    — by Syed Choudhury on Sep 11 2021


  • My passport number is S8754784 please close my eatmarna account because I lost password and sim number I want to reopen with new number as the old number is registered its not opening

    — by Khadija on Sep 10 2021


  • I have problem with my mobile number i not receiving verification code i want change my number

    — by Sobia on Sep 10 2021


  • I have changed my mobile number have new mobile number 0539430076. I forget my login password in etamarna.. If I go to change password otp send on old mobile number which is now not with me so I want update new mobile number. Please help me

    — by Dr imteyaz nomani on Sep 09 2021


  • I have cancelled my women Rawdha for 28 August 2021, time 10.00-10.30. i am trying to book again to go for the Rawdah on 18 September 2021 at 10.00-10.30 and is telling me that i can book as it has not been one month. If you could kindly advise me on this matter.

    — by Faryal Abdulrahman on Sep 09 2021


  • I forget my password and I registered my etmarana on pakistan number but unfortunately activation code are not receiving when were trying now I plan to replace my pakistani number with Saudi number.kindly help in this matter.
    Waiting for your response.

    — by Anam Owais on Sep 09 2021


  • Hello,
    My wife is vist visa and she registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks
    Old number :- 91 9731362151
    New number :-966 504285628

    — by Ashik on Sep 09 2021


  • Pls open my suspended eathamarna app

    — by Muhammed on Sep 09 2021


  • My friend's wife eatmarna phone number cancelled she want delete account
    Passport number :T4203518
    Date of birth 29/06/1995

    — by ABDUL HAMEED on Sep 08 2021


  • How can i change mobile number?

    — by SafWan on Sep 08 2021


  • I forget my login password but I cannot get otp cause I have changed my mobile number plz help me

    — by Dr imteyaz nomani on Sep 07 2021


  • I am unable to receive OTP codes at +97433656421 during login.

    My passport number is: AA9003574 that is used during login.

    — by Muhammad Nabeel on Sep 07 2021


  • my etmrna application not working because of verification code not receiving on my number. what i have do now?? how can i change my number on etmrna application??? i have been trying since last week kindly help me

    — by sobia yousaf on Sep 06 2021


  • in mobile app suspend my account. please give me access

    — by khalil on Sep 06 2021


  • I am trying to permit Umrah for my visit but I am not receiving any code. I have tried and I receive messages but nothing from Itamarna my phone is 053 056 3682

    — by Mashood Rashid on Sep 05 2021


  • Numbar off srika,varifcason cod ma izi,,,lajam numbar rakkib tani

    — by HAFEZ REDOAN on Sep 04 2021


  • Numbar off

    — by HAFEZ REDOAN on Sep 04 2021


  • My eatmarna acount has been suspended but i have not that number which i have added at eatmarna. How i can recover my eatmarna account

    — by Muhammed Iftikhar on Sep 04 2021


  • I Need change Eatmarna phone number I don’t have this number

    — by Md Lutfor Rahman on Sep 04 2021


  • My Umrah permit was on 3-9-2021 but unfortunately me and my mother couldn’t go to Jeddah from Riyadh because of an issue in tawakalna. I didn’t cancle the trip and wanted to go next week. There is a 15 day gap policy to revisit. Please support to facilitate me and my mother to revisit next week.

    — by Rizwan on Sep 04 2021


  • My Umrah permit was on 3-9-2021 but unfortunately me and my mother couldn’t go to Jeddah from Riyadh because of an issue in tawakalna. I didn’t cancle the trip and wanted to go next week. There is a 15 day gap policy to revisit. Please support to facilitate me and my mother to revisit next week.

    — by Rizwan on Sep 04 2021


  • I made my eatmarna account on Pakistan's number but now otp is not coming on this number how i can change my number

    — by Saira Rahim on Sep 03 2021


  • Hi, My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks My Old Number : 0549259315 My New Number: 0568235518.

    — by Mohd Asif on Sep 02 2021


  • Hi,
    My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks

    My Old Number : 0549259315

    My New Number: 0568235518

    — by Mohd Asif on Sep 02 2021


  • i have lost my previous mobile number which was register in eatmarna .i want to change my password please guide me how I can do that

    — by imran yasin on Sep 02 2021


  • My acound eatmarna verify code problem.

    — by Fathimath Zahra on Sep 01 2021


  • Assalamu Alaikum bro/sis I have problem with my mobile number my old 0538983812 now my new is 0562680058 pls I want Chang my number thanks

    — by Sultana yeasmin irin on Sep 01 2021


  • My account does not have a verification code

    — by Fathimath Zahra on Sep 01 2021


  • Dear sir.
    My family on visit visa and her mobile sim card lost and now she can't enter to the app.
    Passport number is. PG5147473
    New phone number. 0571985453

    — by Shahriyar on Aug 31 2021


  • Eatmarna app is restarting after opening immediately

    — by Mohammed RAFIUDDIN on Aug 30 2021


  • Dear Support,

    I am unable to register to the app with my new Iqama ID, it's giving an error that my mobile no. is already registered. Can you please delete my mobile no. record from the app databse so I can proceed to create a new account with my mobile no?

    — by Shadi Edais on Aug 29 2021


  • Can’t get text messages confirmation

    — by Elhadji malick Sow on Aug 29 2021


  • My eatmarna app is registered with my expired mobile number., now I am unable to log in as the verification code SMS is being sent on that number. How can I update my new mobile number.?

    — by Maryam Fatima on Aug 28 2021


  • eatmarna can not open. massage received data not correct

    — by Sohail Shahzad on Aug 28 2021


  • I am trying to register in Eatamarna, so I can apply for Umrah permit. I am not getting the 4 digit code. My mobile number is +18133409639

    — by Bilal Saleh on Aug 28 2021


  • I am trying to register my app, and not getting the 4 digit verification code. My mobile number is +18133407943

    — by Abida Saleh on Aug 28 2021


  • Hi,
    My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks

    My Old Number : 0549259315

    My New Number: 0568235518

    — by Mohd Asif on Aug 27 2021


  • Hi,
    My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks

    My Old Number : 0549259315

    My New Number: 0568235518

    — by Mohd Asif on Aug 27 2021


  • A
    اسلام علیکم

    I am trying to register Eatmarna app from Canada
    OTP is not coming to my number

    Canada code is 1
    Number is 5192125788

    But the app is trying to send OTP to +519 instead of +1519

    Please let me know how to fix.
    جزاک الله خيرً

    — by Waqas Bhutta on Aug 27 2021


  • I try to login eatmarna but getting error the account has been blocked due to exceeding the allowed number of booking 10039002

    Please solve the problem

    — by Waseem Ahmad on Aug 26 2021


  • hi
    i have visit visa my passport number is A20298575, NATIONALITY EGYPT
    I NEED TO CHANGE MY EATMARNA LINKED MOBILE NUMBER TO THE FOLLOWING RESPECTILVELY,
    966582761484

    — by noura abdellah abdelrahman abdellah on Aug 25 2021


  • i am not receiving otp on my mobile

    — by Mohammed Bilal on Aug 25 2021


  • Hi,
    My old registered phone sim is expired. I need to change my number in eatmarna app. So that I can apply for Umrah. Please add my new number. Thanks

    My Old Number : 0549259315

    My New Number: 0568235518

    — by Mohd Asif on Aug 25 2021


  • Assalamoalikum. Sir I submitted a request to change my mobile number becoz I'm not receiving verification code on my old no if I want to login as new user I received verification code but received a message your account is already exists please update my new number and open my eatmerna account as soon as possible i want to perform umrah thanks my old number is 00923330425588 my new number is 00966556970439 my passport number is AM0273783

    — by Rizwana Mumtaz on Aug 25 2021


  • Assalamoalikum. Sir I have eatmerna account on my Pakistani no I wa using but now on this no I'm not receiving verification code before ramzan its good almost 4months I'm having this problem this problem my eatmerna in not open my tawakkalna ap is working my new ksa no plz help me n solve my problem thanks my old no 00923330425588 my new no 00966556970439

    — by Rizwana Mumtaz on Aug 25 2021


  • my name is mohiuddin khan.i am on visit visa at my daughters place at TAIF.When i do log in ,then it shows that my account is suspended..please do needful.
    my passport number is N6784410
    NATIONALITY -INDIA
    I changed my mobile no from 0091-7289879226
    to my new mobily no.00966-560629901
    may i request you to please help me in getting my eatmarna account ,so that i can perform umrah.
    thanking you.
    may allah bless you all.

    — by mohiuddin khan on Aug 24 2021







Search for another app