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Contact Eatmarna

App by Ministry Of Haj & Umrah




Report an issue with Eatmarna.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Eatmarna?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ministry Of Haj & Umrah to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Eatmarna Features and Description

{Based on the responsibility of the Ministry of Hajj and Umrah for the service of the guests of Rahman, it launched the ( Eatmarna ) application to enable those wishing to perform Umrah and visit to request the issuance of permits to enter the Two Holy Mosques to perform Umrah, visit and prayers according to the capacity approved by the concerned authorities to ensure the provision of a spiritual and safe atmosphere that achieves health precautionary measures and controls And the regulatory system, in integration with the 'Tawakolna application', to verify the safety of the health condition of the permit applicant

contact Eatmarna image 2   contact Eatmarna image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I deducted two ticket money from my account but did not get the ticket. Please help me

    — by Suhailahmad on Apr 11 2021


  • Assalamualaikum sir my name is Mohammed madani Shivalli my eatmarna app opening time otp coming is my old number my number is closed I need Help sir tell me how to delete my eatmarna Account after I making new registration Accounts that time I potting new number sir plz help me sir thank you

    — by Mohammed madani Shivalli on Apr 11 2021


  • Assalamualaikum sir my trust Old number is closed otp this number is coming now I have to enter the second number in trust so tell me how to open trust plz sir eatmarna App

    — by Mohammed madani Shivalli on Apr 11 2021


  • Greetings,
    Please update my number at Eatmarna because my registered phone number is blocked.
    My Iqama Number:2387384643
    My old number:00966591314778
    My new Number: 00966591978715

    — by Syed Waqar Ali on Apr 11 2021


  • As My old number is Blocked 0580201441, I want to update new no in the etemarna app. My New Number ( 0547032076)
    please advise.

    — by Aftab on Apr 11 2021


  • Assalaamu Aleykum, I’m dealing with an issue where I can’t log in because I keep receiving and error message saying “The account has been suspended, please contact technical support” I’ve been told that it would go away after 24 hours but several days have past and I keep getting the same error. My stay in saudia is very limited and I came only for umrah which I still haven’t done because of the issue. Please help me find a solution. Thank you

    — by Abdullahi Mohamed on Apr 11 2021


  • I have a problem with my registered mobile number (0566843190) is blocked, since it's a corporate line and belongs to my company HUTA. Hence, I would like to change to my personal number as 0506182621. Please change as early as possible to enable me to resume Eatmarna services at the earliest. THANKS AND REGARDS - ILYAS

    — by ILYAS SHAREEF on Apr 11 2021


  • Assalamu alaikum dear sir I'm from doha qatar I'm tried many time but both application is not open in doha qatar,i want to do this year umrah is it possible from doha qatar. please. let me know.

    — by javed zeriya on Apr 11 2021


  • Assalamu alaikum dear sir I'm from doha qatar I'm tried many time but both application is not open in doha qatar,i want to do this year umrah is it possible from doha qatar. please. let me know.

    — by javed zeriya on Apr 11 2021


  • My eatermarna account can't log in

    — by Gulshan ara allah tawakkal on Apr 10 2021


  • We booked our permit and then we cancelled but now trying to book and it is not working

    — by Saira on Apr 10 2021


  • My etamarna accuont blocked please help mee

    — by khushnuma on Apr 10 2021


  • unable to book Umrah Slot during ramzan

    — by Muhammad Abid Jamil on Apr 10 2021


  • Sir
    My mobil number chaing oldnumber 0532250702 new number0563239193 please help my number chainge

    — by Nisamudeen. C. A on Apr 10 2021


  • My passport number is MN015620 My eatmarna app is registered with my old number 0581391509 and this number is blocked around 2 months and i have forgot my password when i try to put the password the eatmarna app team have suspended my account. Its humble request to unsuspend my account and change my number from 0581391509 to my new number .

    — by Bilawal Mehmood on Apr 10 2021


  • Asslamulekum Sir
    My etamarna account is blocked 100039002 from App massage please my accuont loghin my mubil number 590598074

    — by khushnuma on Apr 10 2021


  • Sir, my iqama number-2355219201
    Using mobile number-0506987616
    My Eatmarna is blocked, please unblocked me sir 😭.... I am going to umrah.....

    — by Mohammad Atikul on Apr 10 2021


  • Open

    — by Naveed shahzad on Apr 09 2021


  • Dear Sir / Ma'am,

    السلام علیکم ورحمة الله وبركاته

    This to kindly request you that I want to change my phone number on Eatmarna app. I am no more using my old number on which I created an account on Eatmarna app; that was : 0582367894
    And now I want Eatmarna app to register my other phone number that is: 0558013386

    I would be extremely grateful to you if you do so kindly.

    Thanks and regards

    جزاك الله خيرا

    Humera Saleem
    English Language Instructor
    King Abdul Aziz University
    Jeddah

    — by Humera Saleem on Apr 09 2021


  • My want to change my mobile number in Eatmarna

    — by Mohammed Anamul Hussain on Apr 09 2021


  • Iqama Number:2387384643
    Old mobile Number: 00966591314778
    New mobile number please update: 00966591978715

    — by Syed Waqar Ali on Apr 09 2021


  • I want change my number

    — by Shahidpk on Apr 09 2021


  • My account password wrong
    Then i forgott password but not received otp

    — by Shahidpk on Apr 09 2021


  • I already had account on eatmarna app but unfortunately my mobile change now so OTP can't receive it. So I wanted to change mobile number

    — by Rayeez on Apr 08 2021


  • My old number is block 0599046813 please add my new number 0583456430

    — by Ali imran on Apr 08 2021


  • Assalamuyalaikum😭😭..... Sir My Passport number is -EF0440425 (Visit visa),,I using the mobile number is -‪0569882842‬ . I am a new user, my account is blocked due to repeated slots and this message is showing again and again..(The account has been blocked due to exceeding the allowed number of bookings -‪10039002‬) I can't open my account... Please sir unblocking my Eatmarna app... Please sir.....
    Reach me on

    — by Apia Akter Bithi on Apr 08 2021


  • 2397157849 it is my iqama number
    Kindly unblock it
    I will be thankful to to you

    — by Nadia on Apr 08 2021


  • Assalamuyalaikum😭😭..... Sir
    My Passport number is -EF0440425 (Visit visa),,I using the mobile number is -0569882842 . I am a new user, my account is blocked due to repeated slots and this message is showing again and again..(The account has been blocked due to exceeding the allowed number of bookings -10039002) I can't open my account... Please sir unblocking my Eatmarna app... Please sir....

    — by Apia Akter Bithi on Apr 08 2021


  • I tried for booking to umrah a counter problem for blocked account. N cnt get access to book. I need to biik it during ramdan according to my own

    — by Fatima on Apr 08 2021


  • Assalamuyalaikum😭😭..... Sir
    My Passport number is -EF0440425 (Visit visa),,I using the mobile number is -0569882842 . I am a new user, my account is blocked due to repeated slots and this message is showing again and again..(The account has been blocked due to exceeding the allowed number of bookings -10039002) I can't open my account... Please sir unblocking my Eatmarna app... Please sir....

    — by Apia Akter Bithi on Apr 08 2021


  • Assalamuyalaikum😭😭..... Sir
    My Passport number is -EF0440425 (Visit visa),,I using the mobile number is -0569882842 . I am a new user, my account is blocked due to repeated slots and this message is showing again and again..(The account has been blocked due to exceeding the allowed number of bookings -10039002) I can't open my account... Please sir unblocking my Eatmarna app... Please sir....

    — by Apia Akter Bithi on Apr 08 2021


  • 10010010 Account Suspended, technical Problem,,,please Solve the my Eatmarna account problem

    — by Golam Kibria on Apr 08 2021


  • My account has been blocked due to exceeding the allowed number of bookings 10039002

    — by Shahbaz Hussain Bhatti on Apr 08 2021


  • Dear Sir my Old phone number: 0572419865 not available mu mobile has been stolen,My new number: 0543737860 updated in Absher but Eatmarna OTP still going to old number,Please help to sort this issue to change number.

    jazak allah khair

    — by MOIZPASHA MOHAMMED on Apr 08 2021


  • Sir My Eatmarna has been Suspend, please Solve My Account problem.

    — by Golam Kibria on Apr 08 2021


  • No service my apps

    — by Afjal ansari on Apr 08 2021


  • intarnal sarver error

    — by khushnuma on Apr 08 2021


  • I buy new sim mobile nimber 0583692064 i want to use this number instead of 0506254983 because it is closed app say 0583692064 is already registered with app please help

    — by Zeeshan on Apr 08 2021


  • My account has been blocked due to exceeding the allowed number of bookings 10039002 from the app, I tried multiple times for booking the Umrah appointment. Kindly unlock my account. My ID is 2410015024

    — by Abdul Jabbar on Apr 07 2021


  • Please register my account eatmarna .my account indicates it was suspended .

    — by Shabir Ahmad Kumar on Apr 07 2021


  • Aatamarna

    — by Seddiqi on Apr 07 2021


  • Sir my eatmrana id 2410015024 block please my account us unblock thankyou

    — by Abdul Jabbar on Apr 07 2021


  • My eatmrana id 2410015024 blocked please my id unblock thankyou

    — by Abdul Jabbar on Apr 07 2021


  • I want to change my mobile no. Please advise.
    My iqama no is 2471953162
    And registered mob no is 0509887418
    New mobile no is 0582053574
    Thanks

    — by Muhammad Shoaib on Apr 07 2021


  • My eatmarna acount number want to change

    — by Muhammed rabeeh cp on Apr 07 2021


  • I have tried to Get a time slot for umrah now in 2 months but no time available. When can i Get appointment and app are Nor working sometime

    — by Umar farooq on Apr 07 2021


  • my old mobile is lost i want to change my number to 0576854868 iqama number 2432856439

    — by Omar farook on Apr 07 2021


  • Salam
    My old number is blocked 0531067993
    I add new number in absher 0451929832
    Please let me know how I can change my no in eatmarna app
    Thanks regards

    — by Faruk Akhmed on Apr 07 2021


  • اسلام عليكم ورحمة
    Please let me know how I can change my mobile number in application
    My old number was 0531067993
    New number is 0541929832
    I'd number 2379292143

    — by Faruk Akhmed on Apr 06 2021


  • My eatmarna acount has suspended been

    — by Muhammed rabeeh cp on Apr 06 2021


  • Change my mobile number old 0535050135 new 0557356735

    — by Muhammad sajid Bilal on Apr 06 2021


  • ,
    My name is muhammad rizwan. Here is my complaint about a problem I encountered with your app Eatmarna.
    Asslamo alikum . How are you sir ? My iqama number 2395500727 My old number is Blocked 0596646053) My New Number please sir update My New Number 0599160364.

    — by muhammad rizwan on Apr 06 2021


  • My old mobile number 0507318662 is blocked. My new mobile number is 0553263280.
    Pls. Change / Update my mob. No.

    — by Ghulam Mohiuddin on Apr 06 2021


  • Hello, I change my phone number but I can not register on eatmarna. When I try they send me message on the wrong number.
    I give you my new number 0566001586

    — by Thomas Meziani on Apr 06 2021


  • Sir my mobile number has been lost 590482978 and I got new mobile number 565423585 please change my number in eatmarna

    — by Jehangirbadshah on Apr 06 2021


  • Change mobile number

    — by Muhammad sajid Bilal on Apr 06 2021


  • I have to change my number & refound my ticket money

    — by Zia Uddin on Apr 05 2021


  • Dear sir I take umrah perment please you are my help. Me

    — by Abdullah Muhammad on Apr 05 2021


  • I try to login but when I enter otp no app send messages that contact with technical support

    — by Muhammad ahsan on Apr 05 2021


  • hi sir assalamualaikum
    my eatmarna account is blocked.
    please i want to my account is unblock.

    — by Muhammad Haseeb on Apr 05 2021


  • Pls change my mobile number 0543510420

    — by Fackeermohamed on Apr 05 2021


  • Asslamo alikum .
    How are you sir ?
    My iqama number
    2395500727
    My old number is Blocked 0596646053)
    My New Number
    please sir update My New Number 0599160364

    — by muhammad rizwan on Apr 04 2021


  • Asslamo alikum .
    How are you sir ?
    My old number is Blocked 0596646053)
    My New Number ( 0553415688)
    please sir update My New Number 0599160364

    — by muhammad rizwan on Apr 04 2021


  • my account has been blocked how can I open

    — by Waqas on Apr 04 2021


  • my account has been blockd

    — by Waqas on Apr 04 2021


  • Sir please i need umrah and pray in haram please sir kindly change my number in eatmarna because my application is not working my iqama number is 2370409944 and my new number is 0582606143 please register my complain i shall be very helpful to you

    — by Zeeshan on Apr 04 2021


  • It's my old number 0502855996 regeneration already to Eatmarna but this cansel

    — by Esmail Hadji abdulah bationg on Apr 03 2021


  • I can open my account in eatmarna my old number regeneration here can you update my mobile number 0507758278 thanks

    — by Esmail Hadji abdulah bationg on Apr 03 2021


  • Asslam o alekim dear sir my etmarna account is suspendedplease fix it v soon thank u

    — by Syed mabmood on Apr 02 2021


  • I need Mobile number change

    — by Khurram Tufail Muhammad Tufail on Apr 02 2021


  • My Acount is suspended so I like to active my Acount

    — by Muhammed kamil on Apr 02 2021


  • I already changed my mobile number in abshar but eatmerna still sending otp to my old number which is permanently closed. I am unable to log into eatmerna. Thanks

    — by Imdad on Apr 02 2021


  • My old number is blocked, now it's a new number

    — by Shahid Khan on Apr 02 2021


  • My Eatmarna account blocked
    Please unblock my account

    — by Ans Munir on Apr 02 2021


  • I was looking today booking for umrah but my account was blocked error 10039002. Plz solve 5his issue as fast as possible

    — by Mohamed abouelmaati on Apr 01 2021


  • My passport No:MN0156202
    sir my eatmarna app is registered with my old number 0581391509 and this number is blocked and i have forgot my password when i try to put the password the eatmarna app team have suspended my account. Its humble request to unsuspend my account and change my number from 0581391509 to my new number 0570695356

    — by Bilawal Mehmood on Apr 01 2021


  • My abshar number is change but my eatmarna app number is no change kindly activate my number

    — by Asif shah on Apr 01 2021


  • Hello sir. I was using the mobile number 0537975524 on eathamara App. But that number was blocked. And there is no possibility to get the same number.
    So please help me to change mobile number on Eathamara

    — by mohd ghouse Pasha on Apr 01 2021


  • Hello sir. I was using the mobile number 0537975524 on eathamara App. But that number was blocked. And there is no possibility to get the same number.
    So please help me to change mobile number on Eathamara

    — by mohd ghouse Pasha on Apr 01 2021


  • Hi Eatmarna,

    I have changed my registered mobile number in Absher but Eatmarna app doesn’t change my phone number and sending OTP to old phone number. How Eatmarna app must change mobile number while it’s already changed in Absher

    — by Danish Ali Khan on Apr 01 2021


  • Assalamualaikkum my wife passport number is R4771497 she registered eatimarna app but she lost mobile number. She want to change mobile number 0572425149 please

    — by Mohammed yousuf peer on Apr 01 2021


  • My old sim is out of service.. i want accept my new number

    — by MD HABIBUL ISLAM on Mar 31 2021


  • Kindly update my new mobile number in eatmarna app as my old number was cancelled
    Old number - 0560257422
    New number - 0542553797
    Passport no - N7588539
    Border number- 4694266778
    Date of birth - 09.01.1968

    — by Fouziya sameel on Mar 31 2021


  • sir I want to change mobile number for itmaarna

    — by KABIR HUSSAIN ABDUL AZIZ on Mar 31 2021


  • Hello sir I will forget eatmarna password and my mobile number blocked please change my mobile number . Old number 0590300684 new number 0590070314

    — by Muhammad Imran on Mar 31 2021


  • Dear sir
    I would like to request you that before i had register eatmarna app with my mobile but now my mobile no is not working .there is no chance to get OTP .kindly advice me how can i change my mobile no , if possible your side please unregistered my mobile no , below mention my details ,aqama no 2466702772 with mobile no 0572201196, new mobile no- 0541357781.
    with regards
    Imtiaz Ahmed

    — by imtiaz Ahmed on Mar 30 2021


  • My account suspended. How can i renew it

    — by Muhammad Umair on Mar 30 2021


  • I need open etmarna app on my new num which is 0542855430 plzz send me OTP code on my gamil id or my new num

    — by Iqra Aurangzab on Mar 30 2021


  • I lost my old mobile num plzz kindly send me code of etmarna app on my gmail id

    — by Iqra Aurangzab on Mar 30 2021


  • Delete my account my mobile number has been blocked and i want to create new account on my new numer that is 0566592078

    — by Shabir Ahmad Kumar on Mar 29 2021


  • My first mobile number is block i want to change my mobile number

    — by Nawshadkhan on Mar 29 2021


  • We open every time eatmarna app, but we didn't get the slot. So what we do

    — by Aysha on Mar 29 2021


  • I am trying to book Umrah for 6-9 May 2021, and cannot make a booking on Eatmarna. I have my hotel accommodation already, I am a resident living in Dhahran but cannot seem to find any available slots for Umrah. Please assist
    Jazakallah

    — by Nazeer Hoosain on Mar 28 2021


  • my 0593328699 has been blockd i change my number already in absher and tawaklna but still my otp for eatmarna going to old number i cant recive my password on new number plz help me my new number 0560469605

    — by Muhammad ahsan on Mar 28 2021


  • I want change my number in eatmarna because my old number is not in my name my old sim is brocked please my iqama number is 2370409944 my old number 0548081792 and my new number is 0582606143 please register my complain

    — by Zeeshan on Mar 28 2021


  • I need cange my mobile no.my old mobile no is not working. So i want cange ans put new nomaber

    — by abdulah al mamun on Mar 27 2021


  • my account has been suspended kindly activated my account so I will be login again
    Naeema Saleem Parveen
    2374933568
    1970-Sep-05
    Best Regards
    Naeema Saleem

    — by naeema saleem on Mar 27 2021


  • Asslam o alaikum, my eatmarna acount is suspended due to rong pasword entries this was me but i forgot my pasword and i try many time to log in due to this my Acount suspended the number which i use in eatmarna is also blocked please re open my eatmarna app and i will provide all info thanks

    — by Muhammad Iftikhar on Mar 27 2021


  • My name is Muhammad Iftikhar and my eatmarna acount is suspended cause of suspension that i forgot my pasword and i try many time to log in but Acount is suspend please reactive my Acount

    — by Muhammad Iftikhar on Mar 27 2021


  • Good day! I am trying to register but it always says am not registered on tawakkalna app which is impossible. I have an account. This is my number 0507918974 thank you

    — by Merry Lou on Mar 27 2021







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