Contact Nusuk (Eatmarna Previously)

Reported Issues

• I registered with correct information, but while logging in, it shows error incorrect entered data 10010016

  — by Anusha Naz Alam 1 week ago




• I tried to login but its says 10011002 error try again later or contact support

  — by Wajiha Waleed 1 week ago




• Salam, I am facing problem during login nusuk application
  "Incorrect entered data - 10010016" I have got on arrival visit visa at airport.
  Kindly do let me know how resolve this issue.

  — by Mushtaq ahmad 1 week ago




• after registerin into the NUSUK app and after trying to login it keeps getting declined and the message 10010016 keeps appearing even though i have checked data i have entered

  — by imene 1 week ago




• I inserted the right data in login but it shows me notification of wrong data and not letting me log in and also it is not taking my passport number even though it is right..please solve this issue immediately.

  — by Shahida 1 week ago




• incorrect data 10010016. I tried sign up for my mom but this error keep popping out. i forgot the pw and i tried to reset but this error come out too and then i delete the acc and when i tried to sign up, still this error come out.

  — by ain 1 week ago




• Hi,
  I am getting an error on Nusuk app while registering after entering the pass code send to my email.
  It says error 10010016 incorrect date enter. Please help me to resolve it. I want to book the slot for Umrah

  — by Kaiser Habib 1 week ago




• Cannot log in
  Incorrect data entered

  — by Ahmed Sayeed Sabjee 1 week ago




• Assalamu alaykum.
  I have a problem with signing up in app Nusuk, I filled every field correctly but when I insert 4-digit verification code it tells me "10010016 Incorrect entered data" (but nothing was incorrect)
  I wrote my visa and passport numbers, phone number with country code, nationallity, date of birth, email adress and password. Accepted the agreements and other but I still can not register there.. I need this registration to permit Umrah for 4th April when I'll come there with the group of pilgrims from Bosnia.
  I hope you can help me with this issue.
  
  May Allah bless you all!
  
  Assalamu alaykum.

  — by Ismar Osmanović 1 week ago




• I got passcode in my email for registration, but it gives error 10010016 incorrect entered data message

  — by Naushad Hashim 1 week ago




• Salam. I have got on arrival one year tourist visa. Handwritten Number provided as 4849266475 I am using this to get umrah registration via nusuk app but failed on several attempts. I am coming to ksa on 23-03-23. Plz help

  — by Maryam Iftikhar 1 week ago




• Assalam. Error incorrect entered data 10010016 appeared everytime i tried to register. Appreciate your help on this matter as inshaAllah i will be arriving in Mecca next week. Thank you!

  — by maryam 1 week ago




• Incorrect entered data - 10010016

  — by MUHAMMAD 1 week ago




• my nusuk is have a problem i cant log in it

  — by janraida matalam 1 week ago




• Sir,
  I was registered with Nusuk previously , I am again visiting Saudi Arabia on 1 April , I cannot log in as I forget the password and my email address is also changed and cannot recover it, kindly delete my account so I can register as a new user,
  Name: Mohamad
  Nationality: Malaysian
  Passport no: A54939239
  Phone: +60134191287
  Kindly let me know ASAP , thanks

  — by Faridah binti Din 1 week ago




• I lost my previous email and i want to register with new email but Nusuk app don't allow me to enter please assign me new email to register

  — by imran 1 week ago




• I need change my email address please. I am going for Omrah But I can’t login please help me thank you so much.

  — by Nahid Molly 1 week ago




• I hav used eatmarna and tawakalna apps successfully last yr.. I seem to b having issues logging onto Nusuk.. Everytime I enter my details it says email already used or error incorrect data entered... Kindly assist as I leave for umrah this Friday IA

  — by Faaiza 1 week ago




• I receive code but when I enter my code every time I received that data is incorrect

  — by Shahid Hussain 2 weeks ago




• Alsallam alykum
  
  I booked for 10:30 today and queued for almost 2 hours..my phone died and was not able to go in as they refused screen shots of my booking considering trying to explain before the battery died..
  
  please help me retrieve the appointment as per advice by

  — by Halima alhuthaifi 2 weeks ago




• Alsallam alykum
  
  I booked for 10:30 today and queued for almost 2 hours..my phone died and was not able to go in as they refused screen shots of my booking considering trying to explain before the battery died..
  
  please help me retrieve the appointment as per advice by gate 7 and Anaya office.
  
  I’m looking forward to your reply as I am travelling please.
  
  thank you

  — by Halima alhuthaifi 2 weeks ago




• I am trying to register on nusuk Error was appeared (10078001)

  — by Hajira farheen 2 weeks ago




• البيانات المدخلة غير صحيحة "10010016"

  — by Hazem 2 weeks ago




• I am not able to login in my account upon entering the code gives an error message either fix it or delete my account so I can register again thanks

  — by saria ahmed 2 weeks ago




• I cannot update my mobile number in nusuk

  — by Haiderali 2 weeks ago




• Salam, I am facing problem during login nusuk application
  "Incorrect entered data - 10010016" I have got on arrival visit visa at airport.
  Kindly do let me know how resolve this issue.
  
  Regards
  Farooq

  — by M FAROOQ 2 weeks ago




• I am getting below message, when i am trying to log in. Please help.
  10011002-Sorry your request could not be processed please try again later or contact us for support.

  — by ZUBAIR KHAN 2 weeks ago




• I have an account which is registered on the old phone number.
  How can I change it to a new phone number which I have currently?

  — by Alena Nenasheva 2 weeks ago




• I can't book a slot with my family on 11/03/23 08:00p.m as I have a wrong email registered on Nusuk.
  I keeps sending the verification code to wrong email [email protected]

  — by Doaa Elgebely 2 weeks ago




• Hello,
  
  I tried the nusuk app as a new user. The code that has been sent gives error 10010016 incorrect entered data .Please could you help with this porblem for me and my mother.

  — by Kupra 2 weeks ago




• I am not able to register verification code is not working

  — by Majeda alam 2 weeks ago




• Forget my password and update my email ID

  — by Razik Mohammad 2 weeks ago




• Dear Sir/Madam,
  My Visa number 6093824274 and passport number 549938857 . I am trying to register with nusuk app but its showing me an error that data is inorrect with error code 10010016

  — by Imran Rasheed 3 weeks ago




• when i create my account I get incorrect data entered while all data are correct

  — by mohamed ihab kilany 3 weeks ago




• Assalamualaikum,
  
  My nusuk account got suspended. How to recover my account?
  
  Many thanks

  — by Mohammad Amiruddin Ruslan 3 weeks ago




• My account got suspended

  — by Sultana Mehirdel 3 weeks ago




• I am unable to get ID for booking appointment at Riyaz ul jannah.

  — by Ahmed Abdus Salam 3 weeks ago




• Can you delete my mother account in nusuk apps? My mother cannot update email. Her passport number is A54804684. If you can delete her account in nusuk apps, i can register later for my mother. She will be going for umrah next week.

  — by Adzhar Rambli 3 weeks ago




• Hello, I am leaving for umrah soon and want to register for Nusuk app so I can book rawdah appointment. But It keeps saying incorrect data error. Pls help!

  — by Areeb 3 weeks ago




• السلام عليكم
  لا استطيع التسجيل في برنامج نسك
  ياتي الرقم باالايميل للتحقق ولن يكتب الخطا 10010016
  لدي وقت قليل جدا لزياره الروضه الشريفه

  — by Ali Hassan 3 weeks ago




• I am facing an error 10010016 while registering on nusuk app

  — by Muhammad Badar Kazi 3 weeks ago




• i could not login my id.it saying ny account has been suspended..plz resolve this issue so that I can visit madina .thanx

  — by romanabhutto 3 weeks ago




• Keep giving me error wrong opt not letting me register.

  — by Kanwal Samana 3 weeks ago




• O am not able to get otp from my email to het slot rawda ziarah. My passprt number A54841776 and visa number 6092242805. I am already in Medinah. I am contactable at +60122116006

  — by Azizuddin Abdullah Ayeop 3 weeks ago




• I try to register in nusuk application but after receiving 4 digit code and enter it in application it gives me an error incorrect data 10010016

  — by Mohamed Elazzazy 1 month ago




• I can’t register on the app. It gives me 10010016 error message. I don’t have much time, please reply quickly, I want to do Umrah today.

  — by Wesam 1 month ago




• I can’t register on the app. It gives me 10010016 error message. I don’t have much time, please reply quickly, I want to do Umrah today.

  — by Wesam 1 month ago




• I can’t register on the app. It gives me 10010016 error message. I don’t have much time, please reply quickly, I want to do Umrah today.

  — by Wesam 1 month ago




• Hi my name is Huma Tariq and I am going for umrah tomorrow and the app is not working for me I can’t login. I need help with this issue as soon as possible

  — by Huma Tariq 1 month ago




• Assalammualaikum Habibi. My nusuk app crashed. I cannot open the app. Hope nusuk customer service can help me to solve this problem immediately. Wassalam.

  — by Muhammad 1 month ago




• Trying to register on Nusuk but keep getting an error of 10010016 and all data entered correctly

  — by Sara Bouabdella 1 month ago




• Cannot login into the application

  — by Aadil Salimbhai Malek 1 month ago




• 10010016 error

  — by Shakil alam Siddiqui 1 month ago




• My account has been suspended. Each time I tried to log in, it told me the data was incorrect or I recieved an error message. I have been trying to obtain a permit for the past 2-3 weeks and remain unsuccessful. I'm currently in Madina and will only be here until the morning of February 24th. Please resolve this issue as soon as possible so that I don't miss out on such an important opportunity.

  — by Uroosa Syed 1 month ago




• I got on arrival visa and trying to open an account but i am getting 10010016 error code

  — by Sad Al Abdullah 1 month ago




• I can't log into my account through the mobile app and my recovery email isn't in use anymore.

  — by deiana ismatt 1 month ago




• Hi there,
  Just I wanna report a problem with the NUSUK app sign up. The problem is that when I try to sign up with my information everything goes nice till it send me a verification code to my email address and when I write it on the app it doesn’t give anything. So, I couldn’t go further to finalize my registration.
  Would you please let me know how to solve this issue
  Thank you
  Hishsm

  — by Hisham Sleem 1 month ago




• Im receiving error 10010016 of incorrect information. Even though the information entered is absolutely correct. I have my flight to umrah in a few hours

  — by Erum Salman 1 month ago




• Nusuk application is not accepting my passcode sent to gmail for appointment.

  — by Asma saleem 1 month ago




• Error10001066

  — by Yusuf 1 month ago




• I am trying make account for umrah permit but app showing incorrect error.

  — by Tahir Abbas 1 month ago




• Id لا يعمل

  — by سجود خالد علي الشيخ يوسف 1 month ago




• OTP not accpect

  — by Shahibe alam 1 month ago




• I am a visitor and unable to register in nusuk.
  It is failing by incorrect data even data is right getting in the registered email.

  — by Mohammed Koya 1 month ago




• Unable to register on nusuk app. It give error 10010016 incorrect data entered

  — by AWAIS ELAHI 1 month ago




• I enter the OTP code many times but it always said wrong entered data

  — by sokhna dieng 1 month ago




• Error 10010016 cannot register with app

  — by Shahnaz Ahsan 1 month ago




• Why data is incorrcet

  — by Zainabghulam 1 month ago




• Creating account on nusuk while entering OTP receiving error incorrect entered data but the data is right

  — by Waseem Iqbal 1 month ago




• I receive my one time verification code in my email but when i key in my verification code it states incorrect entered data. Please help, as i have tried to uninstall and reinstall the app but still the same problem occurs everytime

  — by Khairun Shazlina Mohd Khalil 1 month ago




• Assalamualaikum
  Please help me urgently,
  
  My account nusuk has been suspended after trying many attempts cannot login to nusuk account.
  From Malaysia:
  Name: Yusniah Binti Mohamad yusof

  — by YUSNIAH BINTI MOHAMAD YUSOF 1 month ago




• Hey there
  
  I’m trying to register my parents but not working for me. I’m using one iPhone XR for father and Samsung for my mother. Although all the information is correct but both producing 10010016 error for the last hour. I have entered several OTPs again and again for both but not working.
  
  I need to book for them this coming weekend. Need your help to resolve the issue.
  
  Thanks
  Zahid

  — by Zahid 1 month ago




• It's showing like I already have a account

  — by Nafeesath Zahiya 1 month ago




• I want make on this account for permit of Rawadah

  — by Muhammad Yaqoob 1 month ago




• I want make on this account for permit of Rawadah

  — by Muhammad Yaqoob 1 month ago




• I’m trying to login but it giving me the error 10010007 please help me out to fix this thanks

  — by Asim Ali 1 month ago




• error 10010016

  — by nazri 1 month ago




• Im trying to register and when i key in the 4 digit passcde sent to my email to verify it prompt me and error message that is 10010016 incorrect data entered. How do i rectify this issue?

  — by Fairozah 1 month ago




• my account has been suspended. pls help me to solve and reset my account prior to register new account.

  — by mohamad 1 month ago




• my account has been suspended. pls help me to solve it prior to register new account.

  — by mohamad 1 month ago




• Hi, my parents are going on umrah on wednesday the 15th February. I am trying to use the nusuk app to get them booked for the ziyara but the app keeps giving error message. They went last year and used the old app. Its keep saying the password is incorrect and when i follow the forgotten password it send a 4 digit code to a random email which we hve never registered. Can you please help as you can understand ziraya is one of the most important elements of their visit

  — by Farrah 1 month ago




• I cannot create an account because the 4-digit verification code says it is incorrect data how do I solve this?

  — by Samra Ali 1 month ago




• Not open my nusuk asap

  — by Wasim zaman 1 month ago




• I am trying to register using nusuk app on iphone and it gives error :
  
  nusuk error 10010016
  
  how to fix it

  — by wakkas 1 month ago




• I have made several attempts to get myself registered on Nusuk app, but despite providing accurate information, it restricts the action by displaying error ‘10010016’. You are requested to kindly look into this matter and provide resolution ASAP.
  
  Your prompt attention to the above would be highly appreciated.

  — by Muhammad Hasaan Sheikh 1 month ago




• I have made several attempts to get myself registered on Nusuk app, but despite providing accurate information, it restricts the action by displaying error ‘10010016’. You are requested to kindly look into this matter and provide resolution ASAP.
  
  Your earliest attention to the above would be highly appreciated.

  — by Kanza Sajjad 1 month ago




• I don't remember what email I use while registering and even forgot the password, and I need help to login nusuk to book appointments I tried re-registering and forgot password and update email but all are in vain. Please help me

  — by Soraya khatun 1 month ago




• As-Salaam-Alaikum when i create account and enters the one time password it gives 10010016 - incorrect entered data. Please help me in creating the login

  — by Mujeeb Ahmad Alvi 1 month ago




• I keep getting incorrect entered data even though I have validated all my details

  — by Nabeel 1 month ago




• incorrect data

  — by amir 1 month ago




• Cannot register. Code 10010016 appear

  — by SHAMSUL AZEZE BIN ABDULLAH 1 month ago




• I'm sorry, the last message was sent without finishing. When I tried to fix my wife's information, it would simply say that the information was already pending, so I could not change it. When met with this, I decided to delete my wife as a companion and try putting all of the information in again, but the pending error still showed. How can I fix this? I am specifically trying to change my wife's nationality to United States.

  — by Md Mojidul Chawdhury 1 month ago




• I'd like to redo one of my companion's information, specifically my wife's but it simply sends an error message stating that

  — by Md Mojidul Chawdhury 1 month ago




• I can't register,, keep getting this message, 10010016 - Incorrect entered data.

  — by Alaa Ahmed Ibrahim 1 month ago




• I got my verification code through email to register on NUSUK app but the code is not goung through. Its saying incorrect emtered data. Where as i k putting my four numeric correctly

  — by Yaser Mir 1 month ago




• I am getting error 10010016 while creating a nusuk account

  — by Mir Raisani 1 month ago




• Trying to register on the Nusuk App and I keep getting the error: 10010016 - Incorrect entered data
  However the data is correct. Please advise how I can register

  — by Sumaira Farman 1 month ago




• I get error code 10010016.
  PLEASE DELETE MY NUSUK APP ACCOUNT: USA PASSPORT 519199907
  VISA 6081559782
  
  I am USA CITIZEN. HELP !!

  — by Hasan Shah 1 month ago




• Salam. Error 10010016 showing even when I’m entering the right passcode.
  Kindly tell me how I can resolve this.
  JazakAllah

  — by Zubair 1 month ago




• I cannot register as a user on the nusuk app!
  It says 10010016

  — by Khursheda Islam 1 month ago