Published by Zyntec

Report an issue with MR Assistant.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MR Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zyntec to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MR Assistant image 1 contact MR Assistant image 2

MR Assistant Customer Insights

1. Apps is looking nice, looking proffsseion to use individual executives, but there is so many important doctors categories are missing such as 'physician (gp's are diffrent),gynecologist, diabetologist,ENT' have to add these categories, looking for the update with these categoriesIt needs more functionality like gps tagging of Dr clinic which will help in efficient tour planning.

2. Auto suggestions of routes based on days and timings of Dr meeting/availability.

3. There is not edit option for dcr listIt's a good App but need more catagory.

4. ex.. physician (Medicine), gynecologist, etc.Wow fantastic app.

Steps to Troubleshoot & Fix MR Assistant Issues

1. Fix MR Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MR Assistant: Restarting the app will resolve most errors.
  2. Update the MR Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "MR Assistant" » Open MR Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MR Assistant » click "UPDATE".
  3. Clear MR Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from MR Assistant servers.
    1. On Android, goto Settings » Apps » Select "MR Assistant" » click Storage » click "Clear Cache".
  4. Check MR Assistant app permissions. If any of these permissions required to use your device's features are disenabled, MR Assistant might not work.
  5. Uninstall and reinstall MR Assistant. If nothing else has worked, completely uninstall MR Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MR Assistant not working


2. Fix MR Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MR Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MR Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MR Assistant may not be able to connect to the Internet when running in the background.

Reported Issues