Published by Samsung Electronics Co., Ltd. on Sep 5, 2024

Report an issue with Samsung TV Plus.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Samsung TV Plus - TV & Movies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Samsung TV Plus - TV & Movies image 1 contact Samsung TV Plus - TV & Movies image 2

About Samsung TV Plus - TV & Movies

1. With a huge variety of live TV channels and on demand shows and movies, with more added all the time, you can binge popular shows with full seasons like “The Walking Dead,” “Dateline,” “Law & Order,” “Top Gear,” “Hell’s Kitchen,” “Conan O'Brien TV,” “Dr. Who,” and more.

2. Hundreds of free live TV channels spanning news, entertainment, movies, sports, and more so there’s always something for everyone.

3. No need to pay for another subscription - get live TV channels and on demand movies and shows for free.

4. Get instant access to free TV that’s built into your Samsung devices so you don’t need to download another app.

5. Available for free on 2016 – 2023 Samsung Smart TVs, Galaxy devices, Smart Monitors, Family Hub refrigerators, and the web.

6. Stay entertained with free blockbuster hits on Paramount Movie Channel, Hallmark Movies & More, The Movie Hub, CINEVAULT: Classics, and more.

7. Check back often and don’t miss the latest new channels, shows and movies that are added all the time.

8. Stay up to date with live local and national news, with ABC News Live, CBS News, LiveNOW from FOX, NBC News NOW, CNN Replay, Bloomberg Originals, and more.

9. Samsung TV Plus is a free TV experience that’s like cable but without the contract or set-top box.

10. Watch Samsung TV Plus on the go with our mobile app.

11. For more information on Samsung and Samsung TV Plus, please visit: samsung.

Samsung TV Plus Customer Insights

1. It has a good selection of channels, a lot of classic TV, and is good for the kind of person who misses being able to flip through channels before deciding on something to watch.I've tried many of these "free streaming" apps on Android and Windows 10.

2. However what I have a problem with the free apps from streaming platforms say that they have local channels and you are not able to find the ones for your city or they are all news stations that do not have full access to the whole content.

3. I love that the app has a good selection of live channels, but it's movie selection is lacking.

4. Idk how often I'll be using it, but if you are in need of free TV streaming, it doesn't get much better than this app.Edit: Works in Hawaii and does not require GPS.

5. Bluetooth is OFF.When I start the app, I want the sound to be on... or at least have an option in its settings to allow the app to start either way.Gave this a try and it's totally fine if you're looking for a classic television experience.

6. When you say local channels make it relevant to the zip code that that person is using.The app is visually stunning and easy to use.

7. My son enjoyed it on a road trip so that's a win in my book.I read the email on my Samsung tablet, clicked on the link thought I would download it to try.

8. Great video quality and normal amount of commercials, plus the ability to save favorite channels.

9. I would like to see more movies being offered (maybe have a week where new movies can be watched for free for a short period of time).

10. The ads are really starting to pour in now and most are so repetitious that it makes me want to turn Samsung TV off.

11. Does not need Chromecast support, works with all Roku and Firestick devices.

Steps to Troubleshoot & Fix Samsung TV Plus Issues

1. Fix Samsung TV Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samsung TV Plus: Restarting the app will resolve most errors.
  2. Update the Samsung TV Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Samsung TV Plus" » Open Samsung TV Plus - TV & Movies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung TV Plus » click "UPDATE".
  3. Clear Samsung TV Plus - TV & Movies app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung TV Plus servers.
    1. On Android, goto Settings » Apps » Select "Samsung TV Plus - TV & Movies" » click Storage » click "Clear Cache".
  4. Check Samsung TV Plus app permissions. If any of these permissions required to use your device's features are disenabled, Samsung TV Plus might not work.
  5. Uninstall and reinstall Samsung TV Plus. If nothing else has worked, completely uninstall Samsung TV Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samsung TV Plus not working


2. Fix Samsung TV Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samsung TV Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samsung TV Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samsung TV Plus may not be able to connect to the Internet when running in the background.

Reported Issues