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1. So in general, it's just more of a downgrade and it is just harder to find videos or certain things you are looking for.Can you guys PLEASE improve on streaming videos!!! I can barely watch things without it freezing all the time.

2. Please help with accessing purchased concert.I can watch videos from TWICE with English subtitles now, lol.

3. - sometimes the can app can be a bit buggy by not sending notifications and such but it's still a good app and one I recommend for all of those who are interested in spending more time with their favorite idols!I wish I hadn't updated now.

4. when I try to cast it on the tv, there are no subtitles!!! WHYYYY! Everything else is fine, but I love seeing it on a bigger screen (I have terrible eye sight and cannot be glued to the phone for long time), but with no subtitles I cannot enjoy the content fully.

5. But the new version keeps on stopping the videos i am trying to watch.

6. The notification button doesn't show lives or videos at all.

7. 😂 This is a very great app to watch more from your favorite K-Pop artists (VODs or livestreams) for free, but you can also go the subscription route.

8. I also purchased an all access to a concert but cannot locate any of its videos.

9. Each group's page shows just their latest video and you have to actively scroll past them 1 video at a time to find the video you want.I'm struggling with this app because it is very hard to navigate.

10. You cannot reach the catagory of years for videos anymore.

11. I am an English speaker and I cannot seem to find a way to get English subtitles so I can follow the conversations.

1. Fix V LIVE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart V LIVE: Restarting the app will resolve most errors.
2. Update the V LIVE App. Here is how:
   1. On Android goto PlayStore » Search for "V LIVE" » Open V LIVE » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for V LIVE » click "UPDATE".
3. Clear V LIVE app cache: Clearing cached data will force your app to retrieve the latest data directly from V LIVE servers.
   1. On Android, goto Settings » Apps » Select "V LIVE" » click Storage » click "Clear Cache".
4. Check V LIVE app permissions. If any of these permissions required to use your device's features are disenabled, V LIVE might not work.
5. Uninstall and reinstall V LIVE. If nothing else has worked, completely uninstall V LIVE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing V LIVE not working

2. Fix V LIVE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make V LIVE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to V LIVE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, V LIVE may not be able to connect to the Internet when running in the background.