contact SmartThings

Contact SmartThings

Published by Samsung Electronics Co., Ltd.
Updated: Apr 25, 2022



Report an issue with SmartThings.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with SmartThings?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



SmartThings Features and Description

With SmartThings, you can connect and control multiple devices quicker and easier. No matter where you are, you can monitor and control smart devices, home appliances (refrigerator, wine cellar, washer, dryer, oven range, dishwasher, cooktop, robot vacuum, air conditioner, air purifier and etc.) , TVs, and speakers registered on the server. [Key features] - Remotely control and check the status of devices registered through a Wi-Fi AP. - Group multiple devices into a Mode and control them simultaneously. - Configure your device settings, including the time and operating conditions, and operate them automatically. - Invite others to a location where devices are registered to enable shared control. - The notification feature allows you to receive status information about your device. ※ SmartThings is optimized for Samsung smartphones and watches. Some features may be limited when used with other vendors' smartphones and watches. ※ Some features may not be available in all countries. ※ You can also install SmartThings on Wear OS-based watches. ※ SmartThings for Wear OS is only available when the watch is connected to a mobile phone. ※ Wear OS supported devices: Galaxy Watch4, Galaxy Watch4 Classic [App requirements] Some mobile devices may not be supported. - RAM size : 2GB over - Galaxy : Smart View to support screen mirroring ※ App permissions The following permissions are required for the app. You can use the app without optional permissions, but some functions may be limited. [Optional access permissions] • Location: Used to find nearby devices using Bluetooth or BLE and to automate actions using GPS (GPS is optional) • Camera: Used to scan QR codes • Contacts: Used to get phone numbers of your contacts to send text message notifications • Microphone: Used to provide voice control features • Storage: Used to save data and to transfer files and content using the app • Phone: Used to make calls on smart speakers and to show information about the sender when sharing content with another device

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Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel my subscription and refund me please

    — by Jennifer bigsby 7 months ago







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