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What users are saying
1. Nothing in troubleshooting ever accomplished anything, and technical support doesn't work.The explore section desperately needs to let you view their full profile instead of just the preview that blocks half the picture.
2. Nothing in troubleshooting ever accomplished anything, and technical support doesn't work.The explore section desperately needs to let you view their full profile instead of just the preview that blocks half the picture.
3. So I can only view the first pic, one pic at a time? Top pics doesnt work, it shows ppl I'm less interested in.
4. So I can only view the first pic, one pic at a time? Top pics doesnt work, it shows ppl I'm less interested in.
5. I can message my old matches, but cannot view their profile and pics, any attempt will boot you out of the app.
6. I can message my old matches, but cannot view their profile and pics, any attempt will boot you out of the app.
7. I have the same 3 likes that appear instantly after I clear them and I have the exact same people in discovery every single time I log in.
8. I have the same 3 likes that appear instantly after I clear them and I have the exact same people in discovery every single time I log in.
9. It's frustrating being taunted with the number of matches I could have and then swiping and only seeing one profile available before there's no more to see.
10. Swipes won't register, and once you swipe the first time, it shows you're out of swipes and keeps cycling through the same people but won't tell you that nothing is actually happening.
11. Swipes won't register, and once you swipe the first time, it shows you're out of swipes and keeps cycling through the same people but won't tell you that nothing is actually happening.
Steps to Troubleshoot & Fix Tinder Dating App Issues
1. Fix Tinder Dating App Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Tinder Dating App: Restarting the app will resolve most errors.
- Update the Tinder Dating App App. Here is how:
- On Android goto PlayStore » Search for "Tinder Dating App" » Open Tinder Dating App: Chat & Date » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Tinder Dating App » click "UPDATE".
- Clear Tinder Dating App: Chat & Date app cache: Clearing cached data will force your app to retrieve the latest data directly from Tinder Dating App servers.
- On Android, goto Settings » Apps » Select "Tinder Dating App: Chat & Date" » click Storage » click "Clear Cache".
- Check Tinder Dating App app permissions. If any of these permissions required to use your device's features are disenabled, Tinder Dating App might not work.
- Uninstall and reinstall Tinder Dating App. If nothing else has worked, completely uninstall Tinder Dating App then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Tinder Dating App not working
2. Fix Tinder Dating App Server issues & Internet Connection
- Check network connection: An unstable Internet will make Tinder Dating App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Tinder Dating App not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Tinder Dating App may not be able to connect to the Internet when running in the background.
Reported Issues
I only wanted to trial you for one month but you took another month out of my account so please stop doing this and unsubscribe me. Cheers
I don't want to play this app
Hello, my account was wrongfully banned on the 23rd of October 2020, since then i am trying to regain access to my account by contacting the support team (support@redacted) without obtaining any explanation why the account was banned. The only information i can provide is that i forgot my phone, and in the next day i recovered it with the "find my Phone" option. I also asked for my data, and i do know that the company still retains unnecessary data including pictures, profile description, MAC address, etc. In that period of time i had several accounts blocked, including bank apps, social media apps, Tinder (which is the one that isn't yet recovered) and others. As explained in previous mails, i had a paid subscription for 6 months of tinder plus, and, previously i also had tinder GOLD and PLATINUM subscribed. I used the application for many years without any incident, being always respectful to other users, i agreed and read all Terms of Use and Community Guidelines. I reside in Portugal (Europe), my account details: phone number: +351912731848 Email: utilizador@redacted Will be waiting for a reply. With this i do appreciate that a solution can be found to solve this problem. Best regards, Nelson
