how to delete SmartThings account

How to Delete SmartThings Completely

Published by Samsung Electronics Co., Ltd. | Updated: Apr 25, 2022



Learn how to delete your SmartThings account, your personal data and also delete the SmartThings app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with SmartThings completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete SmartThings account   remove SmartThings account


1. Delete SmartThings Account through Email

There are 2 methods to get your data (and account) deleted by SmartThings. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting SmartThings via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with SmartThings.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify SmartThings of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your SmartThings account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting SmartThings's App from your Phone

There are many reasons you may want to get rid of SmartThings on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete SmartThings from an iPhone or Android device:

a. How to Delete SmartThings app from your Iphone

If you want to delete SmartThings from your iphone, here’s what you should do:

  1. From your home screen, tap the SmartThings icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on SmartThings.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the SmartThings app you want to delete.
  4. Select "Delete SmartThings" on the next screen and confirm delete.


b. How to delete SmartThings from your Android phone

To delete SmartThings from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on SmartThings.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the SmartThings app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the SmartThings app you want to delete.
  4. Click "Uninstall".





SmartThings Software Details



delete SmartThings account 1   delete SmartThings app 2

1. - Remotely control and check the status of devices registered through a Wi-Fi AP.

2. - Invite others to a location where devices are registered to enable shared control.

3. With SmartThings, you can connect and control multiple devices quicker and easier.

4. • Phone: Check for app updates, identify the user's country, and transfer content and files via the app.

5. - Group multiple devices into a Mode and control them simultaneously.

6. • Microphone: Used to provide voice control function using microphone.

7. • Contacts: Verify user information that will be delivered while transferring files.

8. - The notification feature allows you to receive status information about your device.

9. • Location: Find nearby devices using Bluetooth or BLE.

10. • Storage: Save and use plugins and app data, and transfer content and files via the app.

11. - Configure your device settings, including the time and operating conditions, and operate them automatically.

12. For optional permissions, the default functionality of the service is turned on, but not allowed.


Reported Deleting Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • No megusta

    — by Laura on May 07 2021







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