Published by Saks Fifth Avenue

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Why should I report an Issue with Saks Fifth Avenue?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Saks Fifth Avenue to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Saks Fifth Avenue Customer Insights

1. wont stop me from using itSuper easy super efficient super fun..... great discounts especially right now through this covid 19 situation every penny counts.... thanks Saks for being a great partner and always taking care of me (David) and my partner Rudy!!!!! 1 more thing.

2. Given the app is mostly women's, it's nearly impossible to find men's items if you select any of the promotions in the main slideshow.The app crashes quite a bit, I'm not sure why but it makes me a little nervous when I see something I want I do not want purchase it I live about an hour away from a Saks fifth store to but they do not have some of the things that I find on here.

3. Only complaint is I can't seem to find product reviews on the app or a wishlist option.I don't understand why, all of a sudden, Saks would pull the app from Android users.

4. Everything else looked like trash, even that Pin mini dress by Versace looked dreadful... you can recreate the design by tearing a cheap dress and adding gold painted pins.

5. ONE thing that is weird is that I save my saks card to my account, but I still have to type it in each order.

6. Funds are still on old.. In order to correct the problem you must resubmit the order and an additional amount of funds would be on hold.

7. For a $8,000 order, you would think this company would have it completely together and efficientlyOpen the app and it says this is no longer available on Android.

8. I will download again when the interface because a lot better.DO NOT ORDER ON LINE!!!! The right hand dosnt know what the left hand is doing.

9. Why not just remove the App all together? It can't be that difficult to support Android...feeling like they think Android users don't shop their store? Very odd.

10. Sad days.Selection and promotions are good, but there's no selection between mens and women's in the sort menu.

11. I've bought items using the app, and used the app extensively to keep me up to date on sales.

Steps to Troubleshoot & Fix Saks Fifth Avenue Issues

1. Fix Saks Fifth Avenue Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Saks Fifth Avenue: Restarting the app will resolve most errors.
  2. Update the Saks Fifth Avenue App. Here is how:
    1. On Android goto PlayStore » Search for "Saks Fifth Avenue" » Open Saks Fifth Avenue » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Saks Fifth Avenue » click "UPDATE".
  3. Clear Saks Fifth Avenue app cache: Clearing cached data will force your app to retrieve the latest data directly from Saks Fifth Avenue servers.
    1. On Android, goto Settings » Apps » Select "Saks Fifth Avenue" » click Storage » click "Clear Cache".
  4. Check Saks Fifth Avenue app permissions. If any of these permissions required to use your device's features are disenabled, Saks Fifth Avenue might not work.
  5. Uninstall and reinstall Saks Fifth Avenue. If nothing else has worked, completely uninstall Saks Fifth Avenue then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Saks Fifth Avenue not working


2. Fix Saks Fifth Avenue Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Saks Fifth Avenue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Saks Fifth Avenue not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Saks Fifth Avenue may not be able to connect to the Internet when running in the background.

Reported Issues