Published by Sakar International, Inc.

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Why should I report an Issue with Altec Lansing VersA Navigator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sakar International, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Altec Lansing VersA Navigator

1. Set up your VersA™ speaker to control it with your voice using Alexa commands through Wi-Fi.

2. The Altec Lansing VersA Navigator is the center for your VersA™ smart voice assistant.

3. Play and stream your songs and selected music services to your speaker through Bluetooth from your mobile device.

4. Follow the simple Installation and user guide to learn how to setup for the first time.

5. Download this free app and enjoy your VersA™ speaker!

Altec Lansing VersA Navigator Customer Insights

1. Great sound and battery life Altec Lansing has never let me down, I will be a customer for ufe ever since I bought my first H2o mini which put out better sound than a competitor that sounds like bonkster.crashes every time I try to open it.

2. please fix it, I need this speaker for workYeah for some reason the speaker can't connect to wifiThis is great sound and quality of musicDoesn't work.

3. Doesn't do a thing! Useless!Terrible.

Steps to Troubleshoot & Fix Altec Lansing VersA Navigator Issues

1. Fix Altec Lansing VersA Navigator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Altec Lansing VersA Navigator: Restarting the app will resolve most errors.
  2. Update the Altec Lansing VersA Navigator App. Here is how:
    1. On Android goto PlayStore » Search for "Altec Lansing VersA Navigator" » Open Altec Lansing VersA Navigator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Altec Lansing VersA Navigator » click "UPDATE".
  3. Clear Altec Lansing VersA Navigator app cache: Clearing cached data will force your app to retrieve the latest data directly from Altec Lansing VersA Navigator servers.
    1. On Android, goto Settings » Apps » Select "Altec Lansing VersA Navigator" » click Storage » click "Clear Cache".
  4. Check Altec Lansing VersA Navigator app permissions. If any of these permissions required to use your device's features are disenabled, Altec Lansing VersA Navigator might not work.
  5. Uninstall and reinstall Altec Lansing VersA Navigator. If nothing else has worked, completely uninstall Altec Lansing VersA Navigator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Altec Lansing VersA Navigator not working


2. Fix Altec Lansing VersA Navigator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Altec Lansing VersA Navigator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Altec Lansing VersA Navigator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Altec Lansing VersA Navigator may not be able to connect to the Internet when running in the background.

Reported Issues