Contact Jerusalem Compass Customer Service

Why should I report an Issue with Jerusalem Compass?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sabres Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Jerusalem Compass is a utility compass app that helps its users to detect the north direction within a premise and it also detects the accurate direction you should stand in Tefillah//Tfila, the Jewish prayer, which is an essential ritual for all Jews.

2. According to Jewish religious instruction, every Jew should offer their prayer to God facing the site of the Temple in Jerusalem, therefore knowing the accurate direction of it adds accuracy and devotion to the course of prayer.

3. The direction of Jewish prayer (Tefillah/Tfila) - Temple Mount in Jerusalem gets detected on your android no matter wherever you are globally located.

4. The app will let you find the north side as well as the direction where Jerusalem is located. ★ In case of inaccuracy caused by a known problem with your device's sensors, a message will appear.

5. Predominantly made for Jewish community worldwide, Jerusalem Compass is a simple app that helps Jews to continue their sacred prayer religiously following the rituals.

6. Now download the app Jerusalem Compass and enjoy the flawless detection the direction of Tefillah/Tfila as well as north.

7. Finding the details of Tefillah/Tfila will never be a guess anymore because besides heart, the direction to Jerusalem will reside at your fingertips.

8. There is a yellow arrow, which will be pointing toward the direction of Temple Mount in Jerusalem.

9. No matter if you are out of your place or position wise located in a new place where finding north is equally confusing.

10. The compass shows a red arrow, which denotes the north.

11. Note: The direction is based on Rhumb Line calculation.

1. I got an alert telling me the app keeps stopping.Needs to be updated, no longer works on newer Android Operating Systems, just crashed when tried to openKept stopping.

2. Phooey! Most of the time I have no problem finding the east but I think I'm doing better without the app than with it ☹️Smooth sail with the Jerusalem app; it's flawless and provides distance info between your location and Jerusalem.

3. Perhaps there has been a change in Android and the developers have not updated the app.This didn't work for me ... at first!.

4. Used to work very well, but a few weeks ago it started crashing every time I tried to open it.

5. Perhaps an issue with newer versions of Android?I just downloaded the app, and was excited to use it but it would not open.

6. Am I going to keep both apps? 🤔I calibrated my phone 3 times and it still couldn't find the East.

7. Thank you!Crashed on opening on my Pixel 3 running Android 11.

8. My first time installing it and it's crashing.

9. Then after installing another similar app for comparison, They both pointed in the same direction.

10. Others seem to be reporting crashes recently.

11. Using app on a Samsung Galaxy Pro Jet 7.

1. Fix Jerusalem Compass Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jerusalem Compass: Restarting the app will resolve most errors.
2. Update the Jerusalem Compass App. Here is how:
   1. On Android goto PlayStore » Search for "Jerusalem Compass" » Open Jerusalem Compass » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jerusalem Compass » click "UPDATE".
3. Clear Jerusalem Compass app cache: Clearing cached data will force your app to retrieve the latest data directly from Jerusalem Compass servers.
   1. On Android, goto Settings » Apps » Select "Jerusalem Compass" » click Storage » click "Clear Cache".
4. Check Jerusalem Compass app permissions. If any of these permissions required to use your device's features are disenabled, Jerusalem Compass might not work.
5. Uninstall and reinstall Jerusalem Compass. If nothing else has worked, completely uninstall Jerusalem Compass then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jerusalem Compass not working

2. Fix Jerusalem Compass Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jerusalem Compass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jerusalem Compass not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jerusalem Compass may not be able to connect to the Internet when running in the background.