Published by RTVE Medios Interactivos

Report an issue with RNE En Directo.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with RNE En Directo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RTVE Medios Interactivos to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RNE En Directo image 1 contact RNE En Directo image 2

About RNE En Directo

1. Todas las emisoras de Radio Nacional de España (RNE)en directo y "A la Carta" en tu Android.

2. Radio Nacional: Escucha toda la programación de Radio Nacional de España en directo.

3. Radio Exterior de España: Programas para los hispanoparlantes de todo el mundo.

4. Radio Clásica: Música clásica, jazz, flamenco, zarzuela, ópera.

5. Radio 3: Música y actualidad de los géneros de pop y rock.

6. Radio 5: Boletines de noticias cada quince minutos.

7. Radio 4: La emisora de Radio Nacional en catalán.

8. Conecta con los programas en directo y escucha los podcast cuando quieras.

9. Incluye la opción de escuchar los podcasts descargados sin conexión a internet y la funcionalidad de añadir tus programas favoritos.

10. Disponible para su descarga en todo el mundo.

11. Idioma, turismo, música, deporte, etc.

RNE En Directo Customer Insights

1. I do not use any app which requires registration just for simple tasks such as listening to radio or checking weather.Great when it works but mostly, recently, it doesn't work.

2. 07/07/23 Latest update is just a redirect page to download the RTVE audio app which requires registration for an account just to listen to the radio.

3. When it works, it's fine.Installed on an Android phone (Samsung) and the programs play for a minute or so then the app crashes.

4. for football transmissions.App keeps crashing and radio stops playing randomly.

5. if you pause, you need to reload the app, otherwise you hear what you were listening the las time and then crashes too.Lasts for 2 seconds and then it disconnects.

6. At the same time it is a very needed app because it is the Spanish national radio station, so it is an app of very common and necessary use.

7. It keeps playing for a minute or two and then stops playing, with an error message.

8. It usually stops all of the sudden and the 'favorites' option doesn't work.

9. It is such a shame because the app content and easy setup is exactly what I need but it's just completely inusuable currently.This app works very bad.

10. Sends the battery optimization message but then it doesn't change anything.

11. Also the image of Spanish radio.

Steps to Troubleshoot & Fix RNE En Directo Issues

1. Fix RNE En Directo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RNE En Directo: Restarting the app will resolve most errors.
  2. Update the RNE En Directo App. Here is how:
    1. On Android goto PlayStore » Search for "RNE En Directo" » Open RNE En Directo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RNE En Directo » click "UPDATE".
  3. Clear RNE En Directo app cache: Clearing cached data will force your app to retrieve the latest data directly from RNE En Directo servers.
    1. On Android, goto Settings » Apps » Select "RNE En Directo" » click Storage » click "Clear Cache".
  4. Check RNE En Directo app permissions. If any of these permissions required to use your device's features are disenabled, RNE En Directo might not work.
  5. Uninstall and reinstall RNE En Directo. If nothing else has worked, completely uninstall RNE En Directo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RNE En Directo not working


2. Fix RNE En Directo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RNE En Directo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RNE En Directo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RNE En Directo may not be able to connect to the Internet when running in the background.

Reported Issues