Published by RIDGID Software Solutions on Oct 8, 2024

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Why should I report an Issue with RIDGID Sketch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RIDGID Software Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RIDGID Sketch image 1 contact RIDGID Sketch image 2

RIDGID Sketch Customer Insights

1. I use this app for my paver measuring and it looked great but the fact not button or shortcut for add new is horribleI heartily appritiate this app but igave three stars,I think another two option need this app.It should be an option to edit angles manually and a option to draw corner as artist's desire(not automatic )between artist's disired two points.More over it should not finish the drawing by the app itself,there should be an option for asking the close of drawing.If I got these option I have to give 5 stars.

2. I love everything about this app other than what I can share with other people in the form of an image there should be many more options as to keeping the resolution of my images and allowing more data to be in the output images.THANK YOU!!! All I wanted was an app that would keep measurements & calculate angles, not build a cathedral.

3. Adding too many dimensions to a photo overlay causes the app to completely clutter the output file limiting its size to far below the image used.

4. Drawing rooms is easy and you can adjust the measurements later by editing.

5. So many apps for housing layouts in 2d, 3d, not sure why no program is available as easy to use as this one or others for the dyi individual.

6. Only issue I have is not able to save the image anywhere in my gallery to be used later on.I am looking for an app fairly similar to this one and thought that this one would work and i believe i could make this one work.

7. I used Rigid power tools to build our cottage, they were outstanding.I liked it till it started chashing.

8. If rigid could make one to pretty much make a sketch of furniture with measurements and material thickness that is easier to use than CAD.

9. Not sure how to explainUse it several times, the biggest problem it have is that DO NOT SAVE images with dimensions.

10. Why then only 4 stars? I do countertops & the second I put in extra for overhang, it changes the design to look something like a balloon animal.

11. I started to play with it and before long I was making a drawing of the long walkway to the house.

Steps to Troubleshoot & Fix RIDGID Sketch Issues

1. Fix RIDGID Sketch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RIDGID Sketch: Restarting the app will resolve most errors.
  2. Update the RIDGID Sketch App. Here is how:
    1. On Android goto PlayStore » Search for "RIDGID Sketch" » Open RIDGID Sketch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RIDGID Sketch » click "UPDATE".
  3. Clear RIDGID Sketch app cache: Clearing cached data will force your app to retrieve the latest data directly from RIDGID Sketch servers.
    1. On Android, goto Settings » Apps » Select "RIDGID Sketch" » click Storage » click "Clear Cache".
  4. Check RIDGID Sketch app permissions. If any of these permissions required to use your device's features are disenabled, RIDGID Sketch might not work.
  5. Uninstall and reinstall RIDGID Sketch. If nothing else has worked, completely uninstall RIDGID Sketch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RIDGID Sketch not working


2. Fix RIDGID Sketch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RIDGID Sketch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RIDGID Sketch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RIDGID Sketch may not be able to connect to the Internet when running in the background.

Reported Issues

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