Published by rewardStyle on Apr 19, 2024

Report an issue with LTK.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with LTK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of rewardStyle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LTK

1. Whether it’s a GRWM video featuring date night looks, or a skincare and makeup haul, discover product recommendations for everything you need and purchase it with confidence–all in the LTK app!

2. SEARCH millions of products from more than 5,000 brands across fashion, beauty, home, family, and more instantly from images and videos featuring products tried and styled by LTK Creators.

3. Shop finds from your favorite Creators for OOTD inspo, home decor, active, makeup, and more!

4. FOLLOW your favorite Creators (and discover new ones! ) to curate your perfect shoppable feed.

5. Shop real looks tried and styled by real people.

6. Find us on social channels at @shop. ltk, via Instagram, TikTok, Pinterest, YouTube, Threads and Lemon8.

7. FAVORITE your picks and get notified of deals when some of your favorite brands go on sale.

8. SHARE what you’re loving in the app with friends via social media, text, and email.

9. Get Creator-guided, product recommendations and style inspo, right in the LTK app.

10. Want to be an LTK Creator?

LTK Customer Insights

1. My experience on this app since switching has left me screenshotting specific clothing items and saving them to a folder on my phone, which defeats one of the main purposes of the app.It wasn't a huge deal that they switched to screenshots instead of likes to get products, but since switching from Apple to Android this app has been more trouble than it's worth.

2. But that's a huge might.Great idea, irritating app! It takes ages to load and the buttons don't work half the time.

3. It's working fine now and I'm enjoying the app very much.My biggest issue right now (admittedly small, but really frustrating) is that since videos have been added they will always auto play and pause any sound my phone is currently playing, even if the video on LTK has no sound.

4. You cannot switch between folks you follow easily and good forbid if you need to find something you saved! If you landed to save which also doesn't work half the time.

5. its constantly "waiting for screenshot" so its a battery killer that doesnt do what it says.The overall idea of the app and its instrucrion is great, but it's only great when you are able to actually able to use the app.

6. If it does work it has to be an instagrammer that is connected to like to know it, its not just any screen shot.

7. I've noticed the more they increased the app's capabilities, the slower and worse it has become.I recently switched from iOS to android and am disappointed that many of the features available on iOS are not available on android.

8. It either takes an extremely long time to load or just never does.

9. I have not been able to try the app, and it seems like even through out the year with all the updates, LTK can not get their app to work correctly.

10. It either works or it is taking quite some time to load.

11. I love browsing it but I am increasingly reducing my time on it because the UI/UX is so bad.Edited my review from 5 stars to 2 on 8/1/22.

Steps to Troubleshoot & Fix LTK Issues

1. Fix LTK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LTK: Restarting the app will resolve most errors.
  2. Update the LTK App. Here is how:
    1. On Android goto PlayStore » Search for "LTK" » Open LTK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LTK » click "UPDATE".
  3. Clear LTK app cache: Clearing cached data will force your app to retrieve the latest data directly from LTK servers.
    1. On Android, goto Settings » Apps » Select "LTK" » click Storage » click "Clear Cache".
  4. Check LTK app permissions. If any of these permissions required to use your device's features are disenabled, LTK might not work.
  5. Uninstall and reinstall LTK. If nothing else has worked, completely uninstall LTK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LTK not working


2. Fix LTK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LTK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LTK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LTK may not be able to connect to the Internet when running in the background.

Reported Issues