Published by Relaxing Moments on Jul 30, 2024

Report an issue with Relaxing Fireplaces Pro.
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Why should I report an Issue with Relaxing Fireplaces Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Relaxing Moments to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Relaxing Fireplaces Pro Customer Insights

1. Just a nice fire on your screen!Love it! It's absolutely incredible especially with rain and wind sounds bravo!!Wow weeeee amazing app, best on playstore, I had original but decided too get pro version fantastic 😝👍 download Pro .......... No adds.Enjoying the variety of fire styles.

2. I got refunded and it was uninstalled.Nice looking and decent sounds.

3. Worth getting pro.I love this application.

4. I love the sounds.

5. Streaming off you-tube is better and free.Flames are jerky and unrealistic.

6. Simple with real sounds.

7. Sounds apparently somewhat low-fi.

8. Unable to exit for some reason - no exit buttons.

9. The fire is so amazing.

10. Thank you for making this great application.

11. So worth the priceAnimation just needs work.

Steps to Troubleshoot & Fix Relaxing Fireplaces Pro Issues

1. Fix Relaxing Fireplaces Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Relaxing Fireplaces Pro: Restarting the app will resolve most errors.
  2. Update the Relaxing Fireplaces Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Relaxing Fireplaces Pro" » Open Relaxing Fireplaces Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relaxing Fireplaces Pro » click "UPDATE".
  3. Clear Relaxing Fireplaces Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Relaxing Fireplaces Pro servers.
    1. On Android, goto Settings » Apps » Select "Relaxing Fireplaces Pro" » click Storage » click "Clear Cache".
  4. Check Relaxing Fireplaces Pro app permissions. If any of these permissions required to use your device's features are disenabled, Relaxing Fireplaces Pro might not work.
  5. Uninstall and reinstall Relaxing Fireplaces Pro. If nothing else has worked, completely uninstall Relaxing Fireplaces Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Relaxing Fireplaces Pro not working


2. Fix Relaxing Fireplaces Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Relaxing Fireplaces Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Relaxing Fireplaces Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Relaxing Fireplaces Pro may not be able to connect to the Internet when running in the background.

Reported Issues