Contact Orientate Customer Service

Why should I report an Issue with Orientate?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Reflex Pain Management Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Level two is $1.99. Level three is $2.99. I am still on Level one as there are six different challenges to master before moving to Phase two.I can't properly rate the app as I only used it once, but I couldn't find any other place for "customer service." As I previously stated I'm a first time user, & was reading everything I can before the app.

2. Thanks for giving the first levels for free! I have been using for a full month now snd plan to keep using the program!Although I have not been playing long enough to see results I can tell that this is a well thought out program.

3. I will continue to work with this.At first try I couldn't figure out what it wanted from me and when I would try again it didn't give me enough time to make the correct answer and it would have been correct.

4. The success check or failure X after each image triggers powerful emotional programming in the brain of "being right" and 'being wrong", which prevents some from completing the exercises from neutrality.

5. Note to developer: simply tabulate score at end.not as easy as you would think it would be! Really makes you think! I can see why this may help with my condition of CRPS! My Dr.

6. Worth it for medical professionals and their patients/clients right across the entire pain spectrum to start the "self" rediscovery journey to self management with little to no medical intervention.

7. For those who claim the app doesn't have clear instructions, read the help section.

8. There are a few more edits needed, but that jumped off the page.The developer of this program misses a basic understanding of human nature.

9. What a gift for all of us who suffer 24/7 with these horrible & debilitating "invisible" (& therefore usually dismissed, belittled & not often believed) chronic/complex nerve pain syndromes.

10. I'm hoping my OT gives me permission to stop using it so I can uninstall it.Tres Bien ΣΑσ ΕΥχαριστΩ Για Ενδιαφερων.

11. wants me to use the program three times a day for three times a day for the first month, and then once a day there after.

1. Fix Orientate Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orientate: Restarting the app will resolve most errors.
2. Update the Orientate App. Here is how:
   1. On Android goto PlayStore » Search for "Orientate" » Open Orientate » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orientate » click "UPDATE".
3. Clear Orientate app cache: Clearing cached data will force your app to retrieve the latest data directly from Orientate servers.
   1. On Android, goto Settings » Apps » Select "Orientate" » click Storage » click "Clear Cache".
4. Check Orientate app permissions. If any of these permissions required to use your device's features are disenabled, Orientate might not work.
5. Uninstall and reinstall Orientate. If nothing else has worked, completely uninstall Orientate then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orientate not working

2. Fix Orientate Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orientate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orientate not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orientate may not be able to connect to the Internet when running in the background.