Published by REEF Global Inc. on Oct 17, 2024

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About hangTag USA (REEF Mobile)

1. Track your parking expenses: Store and export your parking receipts in chronological order for quick and easy expensing. · Portland – Use hangTag USA to park and pay at lots near Moda Center & The Rose Quarter, Portland State University, Portland Art Museum and more. · Seattle – Grab a spot near local landmarks like the Space Needle, CenturyLink, Pike Place Market, and Chihuly Garden and Glass. · Washington D. C. – Find parking in popular D. C. neighborhoods including Mount Vernon Triangle, NoMa, and the downtown core. · Atlanta – Choose from lots and garages close to Georgia State University, the Peachtree Center, and the Fox Theater. · Tacoma – Find parking near Tacoma Dome, the Greater Tacoma Convention and Trade Center, and the University of Washington-Tacoma. · New York City – Visiting the Big Apple?

2. Park close to the Theater District, Carnegie Hall, Wall Street, the Staten Island Ferry, and the Flat Iron District. · Boise – Pay for parking near CenturyLink Arena, Boise City Hall, and the Boise Convention Center.

3. Get to where you need to be, worry free. hangTag USA is the easy way to find, compare, and pay for parking by phone at lots & garages near you.

4. A: If you transfer your current phone number to a new device, simply download the hangTag USA parking app on your new device and log in.

5. Find parking: Discover the best parking in your local area with user-friendly search powered by Google Maps.

6. Pay for parking: Add a credit card to your hangTag USA account to pay for parking quickly & conveniently in just a few taps.

7. Compare parking rates & amenities: Use in-app comparison to evaluate price & features at supported locations in all major cities.

8. Get parking session expiry reminders: Avoid unnecessary fines & tickets with push notification reminders.

9. Frequently Asked Questions Q: Can I extend my parking session without going back to my car? A: Of course!

10. For parking in Canada, be sure to check out hangTag Canada.

11. Use hangTag USA to add time to your parking sessions remotely.

hangTag USA (REEF Customer Insights

1. Avoid.I've had trouble with the app on several occasions, first with my card being charged to extend a current parking session, but not being given the time I paid for, and then for creating a new session at all (and once again, still being charged several times for it, and not getting any sessions at all).

2. Good luck getting your money back that they steal.I tried to park in a lot that required me to pay using this app, and it gave me the lot name on the sign, but the app gave me an error message every time I tried to search for the lot.

3. After stabbing around for several minutes I finally brought up the parking options for the lot I was in, then I added my card, but once I exited out of the "add payment" screen, my card info would disappear.

4. Adding payment info did not work; I'd add my card, the authentication charge of $0.01 went through, but the info did not stay for payment on the next screen.

5. Find a different lot if it has Reef as its only payment option.Parking lot would only let me pay via this app.

6. It has been such a problem, in fact, that I was given a parking citation because I thought I had an active parking session but the session was never created.

7. I have shown payment on this app on my side and received a parking ticket from reef.

8. But when you enter in your card number it does not, which is dumb.If I need to use this app again... I'll find another place to park.

9. I had to change parking lots in downtown Portland right before a concert so I wouldn't get towed because my charge didn't go through.

10. With all the time I wasted with this app, I probably should have driven around a little longer and found a different spot.This app is unusable.

11. Use at your own risk it's cost me $160 in parking tickets that I already paid for.

Steps to Troubleshoot & Fix hangTag USA (REEF Issues

1. Fix hangTag USA (REEF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart hangTag USA (REEF: Restarting the app will resolve most errors.
  2. Update the hangTag USA (REEF App. Here is how:
    1. On Android goto PlayStore » Search for "hangTag USA (REEF" » Open hangTag USA (REEF Mobile) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hangTag USA (REEF » click "UPDATE".
  3. Clear hangTag USA (REEF Mobile) app cache: Clearing cached data will force your app to retrieve the latest data directly from hangTag USA (REEF servers.
    1. On Android, goto Settings » Apps » Select "hangTag USA (REEF Mobile)" » click Storage » click "Clear Cache".
  4. Check hangTag USA (REEF app permissions. If any of these permissions required to use your device's features are disenabled, hangTag USA (REEF might not work.
  5. Uninstall and reinstall hangTag USA (REEF. If nothing else has worked, completely uninstall hangTag USA (REEF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing hangTag USA (REEF not working


2. Fix hangTag USA (REEF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make hangTag USA (REEF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to hangTag USA (REEF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, hangTag USA (REEF may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Need parking receipt, please.
    7/15
    $3.00
    Card ends in 6557.

    — by CHRISTINAAMANDA TRABA 2 years ago

  • Could you please send me a copy of my receipt as machine did not print a copy for me?
    • Time: 1:46 PM EST
    • Date: Wednesday, June, 8, 2022
    • License Plate #: 96276913
    • Location: 1 Ravinia Drive, Dunwoody, GA 30346

    — by James Lane 2 years ago

  • I have just received a “reminder” letter for a parking charge, saying that they sent me a letter but I have ignored it and so they have put the charge up to £90. I never received any other letters, just this one and I have also checked my bank statement and I can see that I DID pay for the car park. I parked at Westgate shopping park on 21/04/2022 at 12:00 until 14:27 and my registration number is: GV12HOA. As mentioned, I have proof on my bank statement that the car parking was paid to Reef London LTD so I do not understand why I have been sent a parking charge? Also, this “reminder letter” is the only letter I have received. I have also tried the appeal site that is mentioned on the letter but it says that I am too late to appeal, there is one telephone number on the letter but is closed at weekends.
    I am very confused and very upset about this as I did in-fact pay for the car park.
    Thank you,
    Hayley.

    — by Hayley Orpwood 2 years ago

  • Good morning I was parked in Westgate Basildon on the 30th June from. 12.20 to to 13 45.i was taken ill in Basildon and was taken home unfortunately the parking fee was not paid. O would like to pay the fee as I do not want a charge to occur please. Can you please let me know how I can pay the fee now please. My ref is LX63 USO.

    — by Karen Mckenzie 3 years ago

  • On June 2021, I parked my vehicle at the parking lot of 8th st Nashville Tennessee and there was no paper to the machine and I was wondering if I could get a copy of the receipt for the days of June 1st, 3rd & 4th my license plate number is 6w0 - 3s8 and I purchased a 9 hr parking $15 ticket and I am again trying to get a copy emailed to me?? So that I can get a reimbursement from my employer?? Thank You for your time and concerns in this matter??

    — by Teddy Pangelinan 3 years ago

  • Just checking on my status with reef parking i fill out a application for valet Parker in Lufkin Tx

    — by Omaka 3 years ago