Published by Redbubble on Aug 19, 2024

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Why should I report an Issue with Redbubble?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Redbubble to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Redbubble Customer Insights

1. The app doesn't allow you to view any list other than your favorites but you can still add them though.I wish there was a 'save for later' and a 'move to cart' option, like Amazon or Etsy, for items that are closer to being purchased than a heart, but I'm going to make other purchases in the meantime, so I want to unload the items in my cart to a side page and come back to them.

2. Every time I open an item's page to view its details and options, it automatically adds it to my cart, leaving me with hundreds of dollars worth of unwanted items in my cart.

3. Also, whenever I try to view an item from the "Orders" page, it is impossible to see because it automatically zooms in and cannot be zoomed out.Like the products but hopefully you don't have a problem because basic functions like changing your shipping address or applying coupons are IMPOSSIBLE! And support is hard to contact.

4. It's a simple app that allows independent artists to upload a design and have consumers, such as friends, buy items with the design on them, and it does it well.

5. Like I said, I'll always love RB, but the app makes it hard to check out products.This is only an app for browsing shoppers, and while that might be great for some, it leaves a lot to be desired for sellers.

6. Otherwise, the app is alright; browsing designs and purchasing them is simple yet intuitive, and the favorites feature is very useful.Good but needs added features.

7. I hope you keep expanding the offerings; I'd love to see enamel pins! It's a great app, otherwise!There are a lot nice designs but the recommendation algorithm is simply horrible.

8. The search engine is lacking and the image displays once you're on an item, are legitimately impossible to view.

9. The search feature is really accurate, and presents good suggestions to other designs you might like.

10. There are many different types of tops, however the design of the top is simple; the uploaded design may either be on the front or back (goes by user choice).

11. Unfortunately I only have my phone and have to use it's browser to upload designs which takes a long time depending on image.

Steps to Troubleshoot & Fix Redbubble Issues

1. Fix Redbubble Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Redbubble: Restarting the app will resolve most errors.
  2. Update the Redbubble App. Here is how:
    1. On Android goto PlayStore » Search for "Redbubble" » Open Redbubble » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Redbubble » click "UPDATE".
  3. Clear Redbubble app cache: Clearing cached data will force your app to retrieve the latest data directly from Redbubble servers.
    1. On Android, goto Settings » Apps » Select "Redbubble" » click Storage » click "Clear Cache".
  4. Check Redbubble app permissions. If any of these permissions required to use your device's features are disenabled, Redbubble might not work.
  5. Uninstall and reinstall Redbubble. If nothing else has worked, completely uninstall Redbubble then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Redbubble not working


2. Fix Redbubble Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Redbubble be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Redbubble not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Redbubble may not be able to connect to the Internet when running in the background.

Reported Issues