Published by Red Free Music

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Why should I report an Issue with Red Music Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Red Free Music to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Red Music Player Customer Insights

1. I can actually listen to my music while I'm in the shower and sing the whole time!!😀 Hahaha! And I like that I can do other things without my music stopping!! Thank you for my listening experience!! 😊 9/2/2020 I had to reinstall Red Player and now I can't get it to import my playlists from youtube.

2. there are more problems when you play music no showing the artist of song.great app!! have yet to strike out when looking for what I thought would be long forgotten, obscure songs that were likely heard only by me and that being 30-40 years ago.

3. I get tired of rolling out my hard earned money 50$ here 200$ there 25$ for what?? Good for Google I needed a break from the chaos.This app is so good! Is just that maybe you should update it when you sign into your account you can look at stuff on your recommendation from your account or let us see more of the playlist and videos while scrolling down other than that this is good! :3app was great for a couple months then it just stopped working at all.

4. Excellent!! I love this music player!! It's so nice to play my saved YouTube playlists and not have to have the music interrupted by ads.

5. cleared cashe, force stopped, restarted phone, reloaded app into phone nothing worked,just the same bs wont load my music I choose.

6. like free music thanks developer! but now I want to stream to my "home netwerk" light w/bluetooth speakers just purchased.

7. thanks much for the chance to hear em again.This app is nice if your a music lover.

8. But nobody or not many know this app is the absolute best for music finding it playing what you found and storing it for offline music.

9. I have 100 songs I can play offline and it's cost is a nice break in this world of high priced everything.

10. I'll change my rating back to 5 stars if you fix the app.Not allowed to download music.

11. What's up with that?Great just wish more options to record a single songs from an album instead of the entire album.

Steps to Troubleshoot & Fix Red Music Player Issues

1. Fix Red Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Red Music Player: Restarting the app will resolve most errors.
  2. Update the Red Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Red Music Player" » Open Red Music Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Music Player » click "UPDATE".
  3. Clear Red Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Music Player servers.
    1. On Android, goto Settings » Apps » Select "Red Music Player" » click Storage » click "Clear Cache".
  4. Check Red Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Red Music Player might not work.
  5. Uninstall and reinstall Red Music Player. If nothing else has worked, completely uninstall Red Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Red Music Player not working


2. Fix Red Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Red Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Red Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Red Music Player may not be able to connect to the Internet when running in the background.

Reported Issues