Published by KRSing Entertainment Ext

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Why should I report an Issue with Red Velvet Offline - KPop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KRSing Entertainment Ext to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Red Velvet Offline Customer Insights

1. And thank you so much for making this app, I really love this apps that you have been making or producing.I use this all the time it's great for people on the go like when your coming back from school or work it's entertaining and great I would love if you added somi offline songs with her latest song and outta my head please reply thank you!I give it a four since the QUALITY OF SOUND is good and WITH LYRICS and OFFLINE however PLS I ASK YOU TO ADD MORE SONGS TO IT.

2. Great App thoThe Perfect App for every REVELUV ❀ although my only complaint is some of my favorite B-side tracks are not here but not bad for a hundred MB app, It has lyrics and translations already!so amazing!! i use this outstanding app everyday anywhere because you don't need WiFi to listen to music on the app!! love it I wish I could rate it a 999 billion stars 🌟✚I love this app so much, I have your other apps aswell.

3. Please add it next update.LOVE every song only wish I could play songs one after the other.

4. The songs are awesome but I think the app manufacturers habe forgot to add Dumb Dumb song.

5. I also have other kpop offline songs that I downloaded from your account or something.

6. It is one of my favourite song 😍🀩.And this app runs without internet that's why I can hear song whenever I want to.

7. That is the flaw in this other than not having every song.

8. Hope my comment is usefulI really love this app.

9. IT WOULD BE PERFECT THERE'S A LOT OF SONGS.

10. But please can you add more songs so that we can enjoy it more.

11. But it seems you forgot to add Dumb Dumb in there.

Steps to Troubleshoot & Fix Red Velvet Offline Issues

1. Fix Red Velvet Offline Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Red Velvet Offline: Restarting the app will resolve most errors.
  2. Update the Red Velvet Offline App. Here is how:
    1. On Android goto PlayStore » Search for "Red Velvet Offline" » Open Red Velvet Offline - KPop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Velvet Offline » click "UPDATE".
  3. Clear Red Velvet Offline - KPop app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Velvet Offline servers.
    1. On Android, goto Settings » Apps » Select "Red Velvet Offline - KPop" » click Storage » click "Clear Cache".
  4. Check Red Velvet Offline app permissions. If any of these permissions required to use your device's features are disenabled, Red Velvet Offline might not work.
  5. Uninstall and reinstall Red Velvet Offline. If nothing else has worked, completely uninstall Red Velvet Offline then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Red Velvet Offline not working


2. Fix Red Velvet Offline Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Red Velvet Offline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Red Velvet Offline not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Red Velvet Offline may not be able to connect to the Internet when running in the background.

Reported Issues