Contact Jamzone Customer Service

Why should I report an Issue with Jamzone - Sing & Play Along?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Recisio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would be an excellent app if just lyrics could be output to an external monitor so it can be used as karaoke tool! Thanks guys great job! Please keep updates and new songs comming as promised!This app would be great for solo artists if we could count on it to actually work properly ..... when playing through a set list .... The lyrics from the previous song always shows up .... sometimes songs aren't downloadable from the beginning .... if they ever get all the bugs fixed it could be 5 star ....I was looking for an app to allow me to make instrument changes on the fly.

2. This is exactly the backing track app I always wished existed, and it does! Easy to use, no ads, you can buy backing tracks from a very wide selection for a reasonable price, you can turn on and off parts, speed up and slow down, transpose, turn sections of the song on and off, it really has the whole package.

3. Worth every penny.Excellent app, for live solo acts on stage, too bad lots of songs don't have lyrics and chords because of author's rights.

4. Some songs aren't transcribed correctly which is frustratingOk, very limited selection of tunes without paying! Songs are repeated, so it looks like a lot of free tunes.

5. Backing tracks are excellent and so easy to adjust as needed.

6. Just down loaded app and a few minutes exploring, I am deleting! Gotta do better than this guys! Bye!I think the concept for this app is incredible, but there is a problem that I can't live with.

7. My only wish is that mute/unmute settings saved between each time you open a song.Really happy with this app.

8. Didn't bother to see if the songs were repeated because of varying degrees in difficulty.

9. And also displays lyrics and chords during the song.

10. I have gotten some quality practice time in already with one song.

11. The ability to loop a section of a song to seriously practice it is indespenible.

1. Fix Jamzone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jamzone: Restarting the app will resolve most errors.
2. Update the Jamzone App. Here is how:
   1. On Android goto PlayStore » Search for "Jamzone" » Open Jamzone - Sing & Play Along » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jamzone » click "UPDATE".
3. Clear Jamzone - Sing & Play Along app cache: Clearing cached data will force your app to retrieve the latest data directly from Jamzone servers.
   1. On Android, goto Settings » Apps » Select "Jamzone - Sing & Play Along" » click Storage » click "Clear Cache".
4. Check Jamzone app permissions. If any of these permissions required to use your device's features are disenabled, Jamzone might not work.
5. Uninstall and reinstall Jamzone. If nothing else has worked, completely uninstall Jamzone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jamzone not working

2. Fix Jamzone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jamzone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jamzone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jamzone may not be able to connect to the Internet when running in the background.