Published by Ralph Lauren Corp

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Why should I report an Issue with POLO-67?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ralph Lauren Corp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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POLO-67 Customer Insights

1. The website is clean, cut, and straight to the pointIt'll be nice if the app is like other shopping apps, where you can filter and select and manage your account.

2. I have a ralph Lauren account, so I get regular emails on the product lines but when I click on the hyperlink it takes me to my browser, I find what I like but can find it in the app.

3. Other then that you losing tons of customers.It crashes and is buggy, the UI is confusing and an inferior version to the website.

4. This is just poor design and time wasting for me.The app wont start up ive tried installing and reinstalling the past month whats going on? 3/16/21 update.

5. It seems like the app is to exhibit rather than for shopping.Terrible, 80% of the time you can't see what's for sale or what's being sold cuz the app won't upload anything.

6. Would be nice to have more 2XL in men shirts selections.This app is terrible, continuously crashes when I attempt to make purchases.

7. Crashes a lot.The app acts as if it was made with minimal effort, loading times when clicking on any options are endless.

8. Also clothes selection is very limited and seems to target more of the slender side of fashion.

9. Their fix is to call them and place the order over the phone.

10. Smaller companies have managed to have apps that can support their customers.

11. App is a good idea but it's slow and tends to freeze a lot.

Steps to Troubleshoot & Fix POLO-67 Issues

1. Fix POLO-67 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POLO-67: Restarting the app will resolve most errors.
  2. Update the POLO-67 App. Here is how:
    1. On Android goto PlayStore » Search for "POLO-67" » Open POLO-67 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POLO-67 » click "UPDATE".
  3. Clear POLO-67 app cache: Clearing cached data will force your app to retrieve the latest data directly from POLO-67 servers.
    1. On Android, goto Settings » Apps » Select "POLO-67" » click Storage » click "Clear Cache".
  4. Check POLO-67 app permissions. If any of these permissions required to use your device's features are disenabled, POLO-67 might not work.
  5. Uninstall and reinstall POLO-67. If nothing else has worked, completely uninstall POLO-67 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POLO-67 not working


2. Fix POLO-67 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POLO-67 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POLO-67 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POLO-67 may not be able to connect to the Internet when running in the background.

Reported Issues