Contact Kolkata Suburban Trains Customer Service

Why should I report an Issue with Kolkata Suburban Trains?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jane Juje Fernandes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whether you're commuting daily or planning a trip, this app makes it easy to find local and express trains running on the extensive suburban railway network of the city.

2. Whether you’re heading to work or meeting friends, Kolkata Suburban Trains makes your travel simple, quick, and stress-free.

3. Comprehensive Train Lists: View the full list of local and express trains on major routes like Sealdah, Howrah, and more.

4. Kolkata Suburban Trains is the most convenient and reliable app for all your train travel needs in Kolkata.

5. Offline Access: Access train schedules and route information even without an internet connection.

6. User-Contributed Data: The app is continuously updated by a growing community of users, making sure you have the most accurate and up-to-date train schedules.

7. Station Information: Get detailed information on all stations along the route, including platform details for easy navigation.

8. Minimal Data Usage: Once schedules are downloaded, you can access the information with minimal data consumption.

9. Perfect for on-the-go commuters.

10. We also provide links to rail websites for PNR and seat availability.

1. After manually download the latest DB app performance is decresed.I used it only for local train in offline mode Now it shows ads in online mode which is very bad Sometimes it doesn't support valid stations Like, Hasanabad - Sealdah So this new features with this problems upset me.

2. Previous version of this app was really good but after update its no more useful for me.Now I'm done with this and going to uninstall it.What was a very good app has been made pathetic and horrible.

3. It is not showing current locations of train,actual time tables and not even functioning properly.

4. But when I turned on the "Always show crash dialogue" and "Show background ANR" settings in "Developer Options" the app has worked like a charm just like older times.It was previously working fine in my zuk z1 with Android 8.1, but after I switched to One plus 6 running Android 9.

5. Edit: Thanks for the latest update works fine on Android 9.0. It would be really great to see a better UI.

6. I travelled several time after resumption of the service and every time I am seeing different trains in different times which does not match the time tables provided in the app.

7. While in previous updated I was unable to see train between two local station.

8. The latest update is quite nice and provides options for theme switching.

9. If one activates dark theme, the station names are not being visible at search, only station code is visible.

10. After resumption of the local train services, i am seeing mitchmatch of the trains and times.

11. Edited:: (1) Can you provide a option to use old UI for your app? (2) Every time I cancel location permission and every time when I click any option, it again ask location permission.

1. Fix Kolkata Suburban Trains Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kolkata Suburban Trains: Restarting the app will resolve most errors.
2. Update the Kolkata Suburban Trains App. Here is how:
   1. On Android goto PlayStore » Search for "Kolkata Suburban Trains" » Open Kolkata Suburban Trains » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kolkata Suburban Trains » click "UPDATE".
3. Clear Kolkata Suburban Trains app cache: Clearing cached data will force your app to retrieve the latest data directly from Kolkata Suburban Trains servers.
   1. On Android, goto Settings » Apps » Select "Kolkata Suburban Trains" » click Storage » click "Clear Cache".
4. Check Kolkata Suburban Trains app permissions. If any of these permissions required to use your device's features are disenabled, Kolkata Suburban Trains might not work.
5. Uninstall and reinstall Kolkata Suburban Trains. If nothing else has worked, completely uninstall Kolkata Suburban Trains then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kolkata Suburban Trains not working

2. Fix Kolkata Suburban Trains Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kolkata Suburban Trains be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kolkata Suburban Trains not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kolkata Suburban Trains may not be able to connect to the Internet when running in the background.