Published by E-Learning

Report an issue with Chemistry Helper.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Chemistry Helper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of E-Learning to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chemistry Helper Customer Insights

1. It really helps a lot thank you for providing your application to us school children 💗.

2. I thank again.i think this app is not so helpful.

Steps to Troubleshoot & Fix Chemistry Helper Issues

1. Fix Chemistry Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chemistry Helper: Restarting the app will resolve most errors.
  2. Update the Chemistry Helper App. Here is how:
    1. On Android goto PlayStore » Search for "Chemistry Helper" » Open Chemistry Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chemistry Helper » click "UPDATE".
  3. Clear Chemistry Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from Chemistry Helper servers.
    1. On Android, goto Settings » Apps » Select "Chemistry Helper" » click Storage » click "Clear Cache".
  4. Check Chemistry Helper app permissions. If any of these permissions required to use your device's features are disenabled, Chemistry Helper might not work.
  5. Uninstall and reinstall Chemistry Helper. If nothing else has worked, completely uninstall Chemistry Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chemistry Helper not working


2. Fix Chemistry Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chemistry Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chemistry Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chemistry Helper may not be able to connect to the Internet when running in the background.

Reported Issues