Published by Gigantic Apps on Nov 22, 2023

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Why should I report an Issue with Periodic Table Pro - Chemistry?

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Periodic Table Pro Customer Insights

1. I love the extra info you get about each element as well, like the amount of protons, neutrons, and electrons, the g/mol or mass number of the element, tons of various properties of the element (and I mean TONS), the bohr model, isotopes of the element, and even what the element looks like.

2. Please correct, great app otherwise! Nice job!I recommend this educational app to everyone to download and use, I got excited when I realised tapping on an element could give you definitions and even could take you to Wikipedia for vivid explanationsThe best Periodic Table App.

3. There are ads, but it is a free app and they aren't too intrusive so I don't mind.It has an amazing design and colour scheme but the only reason I would use the app in practicality would be to find the mass and atomic number.

4. As someone beginning chem studies this app has been an absolute joy to flip through in free time.

5. As someone beginning chem studies this app has been an absolute joy to flip through in free time.

6. ( If you ever change this me on this i would be sure to right a betted review).Dear Gigantic Apps, I like to thank you, because this is the best periodic table app.

7. Its so fascinating that this list of elements and all their properties basically describes everything we know and see on earth.

8. Its so fascinating that this list of elements and all their properties basically describes everything we know and see on earth.

9. despite this I find the all of the features incredibly useful but it would be improved greatly if you included the mass number.

10. There are ads, but it is a free app and they aren't too intrusive so I don't mind.The app is simple, but intuitive.

11. Includes all the features that you'd expect, along with tons more, like a solubility chart and a molar mass calculator.

Steps to Troubleshoot & Fix Periodic Table Pro Issues

1. Fix Periodic Table Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Periodic Table Pro: Restarting the app will resolve most errors.
  2. Update the Periodic Table Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Periodic Table Pro" » Open Periodic Table Pro - Chemistry » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Periodic Table Pro » click "UPDATE".
  3. Clear Periodic Table Pro - Chemistry app cache: Clearing cached data will force your app to retrieve the latest data directly from Periodic Table Pro servers.
    1. On Android, goto Settings » Apps » Select "Periodic Table Pro - Chemistry" » click Storage » click "Clear Cache".
  4. Check Periodic Table Pro app permissions. If any of these permissions required to use your device's features are disenabled, Periodic Table Pro might not work.
  5. Uninstall and reinstall Periodic Table Pro. If nothing else has worked, completely uninstall Periodic Table Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Periodic Table Pro not working


2. Fix Periodic Table Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Periodic Table Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Periodic Table Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Periodic Table Pro may not be able to connect to the Internet when running in the background.

Reported Issues