Contact Edline Helper Customer Service

Why should I report an Issue with Edline Helper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Azul Engineering to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The hitbox for the username and password typing are seems to have disappeared! Will rate 5 when fixed.Shows my grades, keeps me signed in, allows me to manipulate my grades to see what could be boosting or hurting me grade.

2. I used to love this appA couple months ago it stopped working on my andriod, I'll just go back to using the websiteI've noticed that sometimes, the app closes and shows an error when switching between this app and another one.Shows me my grades, but I can't figure out how to use the grade manipulation feature.

3. Great work devs!Used to be great! Told me my grades and the grade manupilation is a nice touch.

4. Also the new assessment doesn't show up on screen at first, you have to find it.edline helper wont work for my android tablet and keeps shutting down.

5. will add more stars if this bug is fixedFix and I will give more stars... As promised I have increased my rating to 5 stars partly because the devs fixed the annoying login error and because there is no better Edline app out here.

6. This is bullcrap it the login button didn't workWill rate 5 stars if the iOS features are added.

7. It's very difficult to change grade category via type, it would be easier with a scrolling choice, like in iOS.

8. That way I could find out what grade I needed to get on an upcoming test, project, etc.

9. It used to work great and now it doesn't do squat please fix.

10. The problem now is that I changed my password, but when I tried to type in the new password I can't.

11. It's amazingIt won't go past login.

1. Fix Edline Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Edline Helper: Restarting the app will resolve most errors.
2. Update the Edline Helper App. Here is how:
   1. On Android goto PlayStore » Search for "Edline Helper" » Open Edline Helper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Edline Helper » click "UPDATE".
3. Clear Edline Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from Edline Helper servers.
   1. On Android, goto Settings » Apps » Select "Edline Helper" » click Storage » click "Clear Cache".
4. Check Edline Helper app permissions. If any of these permissions required to use your device's features are disenabled, Edline Helper might not work.
5. Uninstall and reinstall Edline Helper. If nothing else has worked, completely uninstall Edline Helper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Edline Helper not working

2. Fix Edline Helper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Edline Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Edline Helper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Edline Helper may not be able to connect to the Internet when running in the background.