Contact STAR Financial Bank Customer Service

Why chat with our AI STAR Financial Bank Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of STAR Financial Bank.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Today it crashed after transferring some funds, and it wouldn't let me login until I re-installed, then it crashed again!I can connect to the website but have only been able to connect via the app once.

2. It's pretty good and I think it will get better with time Update: After multiple attempts to open the app and it stating "slow connection " and the app would just be stuck.

3. More than frustrated.App was slow to load until 11/10/2020, now I haven't been able to log in since.

4. 🙄When I open my appit just sits there spinning and says that I have a slow connection even though that I do not.

5. Right at this moment, for perfect example...There's no balance available.... bc its the first day of the year? I just dont see why its necessary.If zero stars were an option I'd give it a zero.

6. Says the connection is slow, but I'm able to login through the web.

7. Not being able to see my money when I need to is quite an inconvenience.I've deleted and reinstalled this app three times.

8. Tried to call the bank on 2 different numbers, busy for 10+ attempts.

9. It's been almost a year since I've been able to successfully log on the app.

10. My other bank apps dont seem to do this, so i know it doesnt have to happen.

11. Great app!I would have gave it 4 stars but there's some real inconvenience when the system becomes unavailable for maintenance.

1. Fix STAR Financial Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart STAR Financial Bank: Restarting the app will resolve most errors.
2. Update the STAR Financial Bank App. Here is how:
   1. On Android goto PlayStore » Search for "STAR Financial Bank" » Open STAR Financial Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STAR Financial Bank » click "UPDATE".
3. Clear STAR Financial Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from STAR Financial Bank servers.
   1. On Android, goto Settings » Apps » Select "STAR Financial Bank Mobile" » click Storage » click "Clear Cache".
4. Check STAR Financial Bank app permissions. If any of these permissions required to use your device's features are disenabled, STAR Financial Bank might not work.
5. Uninstall and reinstall STAR Financial Bank. If nothing else has worked, completely uninstall STAR Financial Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing STAR Financial Bank not working

2. Fix STAR Financial Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make STAR Financial Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to STAR Financial Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, STAR Financial Bank may not be able to connect to the Internet when running in the background.