Published by PureBrowser on Aug 13, 2024

Report an issue with Pure Browser Pro-Ad Blocker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pure Browser Pro-Ad Blocker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PureBrowser to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pure Browser Pro-Ad Blocker

1. Pure Browser is a small-sized, fast and lightweight browser with powerful Ad Blocker, Video Downloader and Video Player, especially useful for Android user phones that feature lower specifications and less storage space.

2. Pure Browser does not support YouTube video sites or video downloads of any copyrighted sites.

3. Powerful video download capabilities to help you easily download most website videos.

4. Powerful Ad blocking feature that automatically filters ad content and push notifications during browsing.

5. QR-Code,Save Page,Text-Only,Screenshot,Full Screen,Find In Page,Page Translate,Bookmarks Import/Export.

6. Doesn't collect user data, protects your data security and privacy.

7. Protect your eyes with a unique nighttime browsing mode when browsing a webpage in low light.

8. Browse webpages in privacy mode without leaving any history, completely protecting your privacy.

9. Only 5M in size, takes up less resources, is lightweight and very fast.

10. It helps you block most unwanted ads.

11. If you have any questions or suggestions, please contact me via email pureminibrowser@gmail. com or telegram ,I will try my best to solve any problems for you.

Pure Browser Pro-Ad Blocker Customer Insights

1. If you do, then you should probably look elsewhere.Waste of money I'd rather have the free version of the browser, the downlods keep stopping and I have to resume it while other free browser are able to do it in the same network also everytime I click on a link nothing happens it's just take forever to load a pageConstantly unresponsive, decided not to ask for a refund with the hope that someday it will be fixed.

2. Only one issue I found is sometimes when using download option for video download, the download pop up menu doesn't show video file size, its a small glitch that the free version doesn't have, but I think my phones outdated system is the reason.

3. It is just not a good browser and I won't be using it any longer.The free version great but worth paying the few dollars to support the developers.

4. It is a really good browser, whether you want to be able to download embedded video or not.

5. Best part of browser is support for video downloads.

6. I deducted a star, however, because this browser uses Android Webview, which will leak your location even if you're using a VPN.

7. One of the bestThis browser is fantastic - it plays videos flawlessly... Including YouTube in desktop mode.

8. Clearly recommended, so give it a try!Fast browser & download, compatible with my outdated phone.

9. Ad blocker is super efficient and seems to block hundreds of ads in short periods of time - without causing any anomalies that can happen with other ad block add ons, or APPS etc etc on certain websites.

10. Free version was awesome but I payed the 2 bucks for an upgrade and to show support.

11. Computer agent has same problems.Wow, been using the basic/free version for like 2 years now, and iam very satisfied! I dont even know there pro version.

Steps to Troubleshoot & Fix Pure Browser Pro-Ad Blocker Issues

1. Fix Pure Browser Pro-Ad Blocker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pure Browser Pro-Ad Blocker: Restarting the app will resolve most errors.
  2. Update the Pure Browser Pro-Ad Blocker App. Here is how:
    1. On Android goto PlayStore » Search for "Pure Browser Pro-Ad Blocker" » Open Pure Browser Pro-Ad Blocker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pure Browser Pro-Ad Blocker » click "UPDATE".
  3. Clear Pure Browser Pro-Ad Blocker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pure Browser Pro-Ad Blocker servers.
    1. On Android, goto Settings » Apps » Select "Pure Browser Pro-Ad Blocker" » click Storage » click "Clear Cache".
  4. Check Pure Browser Pro-Ad Blocker app permissions. If any of these permissions required to use your device's features are disenabled, Pure Browser Pro-Ad Blocker might not work.
  5. Uninstall and reinstall Pure Browser Pro-Ad Blocker. If nothing else has worked, completely uninstall Pure Browser Pro-Ad Blocker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pure Browser Pro-Ad Blocker not working


2. Fix Pure Browser Pro-Ad Blocker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pure Browser Pro-Ad Blocker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pure Browser Pro-Ad Blocker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pure Browser Pro-Ad Blocker may not be able to connect to the Internet when running in the background.

Reported Issues