Published by Purchasing Power on Sep 16, 2024

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Why should I report an Issue with Purchasing Power?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Purchasing Power to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Purchasing Power

1. We have a brand-new app to provide you with a seamless end-to-end shopping experience.

2. Purchasing Power is a purchase program, sponsored by participating employers and organizations.

3. Now it’s easy to get the products you need, when you need them, and pay for them over time – right from your paycheck.

Purchasing Power Customer Insights

1. They are providing you a way to get the items you want on a payment plan that's hella affordable.a little pricey but there's no credit check so i guess you have to give a little more to get what you want w/reasonable payments...haven't had any issues so far with the company as a whole...as far as the app goes I've had a few issues w/the keyboard not being accessible.

2. When browsing products, I hate that when you look at an item and try to go back to the page you were on you're automatically started over... that gets really frustrating when you're browsing through a lot of pages.The company itself is very beneficial to people with bad credit or people that don't do well with payments.

3. All in all really good experience, just had to mark off due to no call scheduling delivery, but I fixed this after finding out who was shipping my package.The past few weeks, I have been having problems with the app asking me to sign in 2-5 times whenever I click on certain things.

4. When is this going to be fixed!for you all complaining about the pricing they do a no credit check financing program so yes the items with have a mark up to some degree.

5. I understand some use this as a no credit check way of doing it, but that doesn't justify a 100% upcharge for a product.

6. You get better deals with no credit check checks through best buy for the same product AND the same service.

7. They love to tell you there's no financing, which there isn't, but everything is marked up higher than you would end up paying with a credit card with a decent rate.

8. When I first used the program my ID number didn't work and whoever I talked to on the phone just kept telling me I must be entering it wrong.

9. But then found out months and months later that the first installment was already charged and there's a credit.

10. Entering my email on the first page makes the app load for about 1/4 of a second and goes right back to the same page.

11. Only minor down side is due to shipping freight, someone had to sign and I work a standard first shift job.

Steps to Troubleshoot & Fix Purchasing Power Issues

1. Fix Purchasing Power Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Purchasing Power: Restarting the app will resolve most errors.
  2. Update the Purchasing Power App. Here is how:
    1. On Android goto PlayStore » Search for "Purchasing Power" » Open Purchasing Power » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Purchasing Power » click "UPDATE".
  3. Clear Purchasing Power app cache: Clearing cached data will force your app to retrieve the latest data directly from Purchasing Power servers.
    1. On Android, goto Settings » Apps » Select "Purchasing Power" » click Storage » click "Clear Cache".
  4. Check Purchasing Power app permissions. If any of these permissions required to use your device's features are disenabled, Purchasing Power might not work.
  5. Uninstall and reinstall Purchasing Power. If nothing else has worked, completely uninstall Purchasing Power then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Purchasing Power not working


2. Fix Purchasing Power Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Purchasing Power be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Purchasing Power not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Purchasing Power may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Because I have tried for a year to order from this company and I have not got anything accomplished. I am a retired veteran and I'm retired from the United States postal service. So delete my account. Abuse I've waited a yr and still waiting and I'm sick and tired of fooling with it

    — by Willia.matthews 1 year ago

  • Delete my purchasing power account no longer want it.

    — by Curt Languedoe 2 years ago

  • Delete account please thank you

    — by Selena Tavarez 2 years ago

  • I was unable to enroll due to an error on organization matter please delete entirety

    — by Kea Jones 3 years ago