Published by Provision-ISR Limited

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Why should I report an Issue with Provision CAM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Provision-ISR Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Provision CAM Customer Insights

1. ThanksDoesn't support latest versions of AndroidUsed to work fine for a long period of time, and then suddenly one day, it stopped working.

2. After first exit it doesn't open again, only a message that appears "Unfortunately Provisioncam has stopped" then it closes.

3. Please advise.Sometimes reaches the cam system only by the 3rd attempt.The fastfwd view is useless:too slow loading time.

4. Please improve this' Unfortunately ProvisionCam has stopped ' after initial setup and logging out.

5. Keeps on showing a message saying: "Faild to connect to device.

6. Very disappointing and dissatisfied 😒Works only the first time.

7. It suddenly stopped working and now i can't even open the app.

8. Same on 3 of my devices.The app is quite useful but is very slow and the time is always behind.

9. Love to check out my dog by this app& the cam systemApp doesnt close correctly - stays in notifications.

10. Kept on saying cannot connect to server.

11. 3times before it would start working and then it stuffs around like this.

Steps to Troubleshoot & Fix Provision CAM Issues

1. Fix Provision CAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Provision CAM: Restarting the app will resolve most errors.
  2. Update the Provision CAM App. Here is how:
    1. On Android goto PlayStore » Search for "Provision CAM" » Open Provision CAM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Provision CAM » click "UPDATE".
  3. Clear Provision CAM app cache: Clearing cached data will force your app to retrieve the latest data directly from Provision CAM servers.
    1. On Android, goto Settings » Apps » Select "Provision CAM" » click Storage » click "Clear Cache".
  4. Check Provision CAM app permissions. If any of these permissions required to use your device's features are disenabled, Provision CAM might not work.
  5. Uninstall and reinstall Provision CAM. If nothing else has worked, completely uninstall Provision CAM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Provision CAM not working


2. Fix Provision CAM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Provision CAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Provision CAM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Provision CAM may not be able to connect to the Internet when running in the background.

Reported Issues

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